Imani Fonseca
Jonesboro,GA
Summary
Dynamic administrative professional and leader with 12 years of experience achieving daily objectives and long-term goals across diverse office platforms. Skilled in the timely and accurate processing of accounts payable and receivable, utilizing advanced analytical acumen. Committed to increasing productivity and service quality through strategic planning, resource allocation, and implementing process improvements. Excellent receptionist and liaison with superior communication, computer, support, and organizational skills.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
Mike Willis Roofing & Construction
05.2021 - 01.2025
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Provided exceptional customer service to both internal employees as well as external visitors, vendors or partners during in person and phone interactions at the front desk.
Director of Administration
Automax Of Brevard
5 2015 - 04.2021
- Performed office-related support tasks and clerical functions, including, (AR)(AP), registering / renewing business licenses and certificates, and bookkeeping.
- Led a team of administrative professionals to ensure smooth daily operations and excellent customer service.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Negotiated and executed contracts on behalf of department.
Client Service Representative
DW Montgomery & Company
01.2013 - 04.2015
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Prepared truck loads for shipment, pickup, and package courier services for prompt delivery to customers.
- Investigated and resolved accounting, service and delivery concerns.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Bayside High School
Skills
- Microsoft office
- Project management
- Customer service
- Scheduling and calendar management
- Multitasking and organization
- Attention to detail
Certification
- Notary Public - State of Florida
Timeline
Administrative Coordinator
Mike Willis Roofing & Construction
05.2021 - 01.2025
Client Service Representative
DW Montgomery & Company
01.2013 - 04.2015
- Notary Public - State of Florida
Director of Administration
Automax Of Brevard
5 2015 - 04.2021
High School Diploma -
Bayside High School
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