Summary
Overview
Work History
Education
Skills
Timeline
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Imani Gales

New York,NY

Summary

Dynamic Account Executive with extensive experience in Client Management, Sales, Marketing, Collaborations and Adobe Creative Cloud.

Overview

4
4
years of professional experience

Work History

Account Executive

Tilit NYC
08.2022 - Current
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Executed successful sales strategies to convert leads into customers bringing in over $500K in sales within first 6 months.
  • Manage operational aspects of wholesale/restaurant accounts from sale through product delivery and payment.
  • Follow up on current accounts to meet retention goals and continue to build client relationships post-purchase
  • Target new key restaurant and hotel clients to develop relationships and win new business
  • Building and maintaining opportunity pipeline via Customer Relationship Manager system (CRM)
  • Assist Creative team with Digital Mock ups of Fashion Garments, Branding, Cut Sheets, and Decks
  • Collaborate with Marketing + Social team on new innovative campaigns across social channels, and content creation

E-Commerce Executive

GrowGen
09.2020 - 07.2022
  • Created and maintained corporate website content with accurate prices, products and contact information.
  • Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
  • Exceeded sales quotas by 70% and increased profitability through effective sales strategy and business planning bringing in 2x t new client goal.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Operating sales through Zendesk, Magento, and Zendesk sell.

Client Management & Operations

BANDIER
10.2019 - 09.2020
  • Train incoming new employees on strategies, sales tactics, team building, inventory, operating systems, and product knowledge
  • Consultant for Social Media team to oversee, inclusivity and diversity management on social media platforms. Along with Influencer and brand assignments.
  • Coordinating with CEO/Co-Founder to implement a inclusivity and diversity board for internal and external uses focusing on Inclusivity and awareness.
  • Monitoring day-to-day operations such as: inventory/stockroom maintenance (receiving, RTV’s, transfers), marketing, human resource functions, clienteling, visual merchandising, scheduling and payroll
  • Provide directions and feedback to store management regarding staff performance.

Education

Associate of Arts - Liberal Arts And Sciences

Hunter College of The City University of New York
New York, NY
05.2019

Skills

  • Creative Decks & Graphic Design
  • Account Relations
  • Marketing Strategy Implementation
  • Sales Expertise
  • Proposal Generation
  • Customer Relationships

Timeline

Account Executive

Tilit NYC
08.2022 - Current

E-Commerce Executive

GrowGen
09.2020 - 07.2022

Client Management & Operations

BANDIER
10.2019 - 09.2020

Associate of Arts - Liberal Arts And Sciences

Hunter College of The City University of New York

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Imani Gales