Overview
Work History
Education
Skills
Professional Accomplishments
Professional Skills
Timeline
Generic

Imani Haskell

Garner,NC

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Rack Room Shoes Inc.
06.2021 - 11.2023
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Trained sales associates in product specifications, sales incentives, and selling techniques.
  • Handled tougher customers and clients to assist all lower-level employees and maintain excellent customer service.
  • Co-managed numerous after hour inventory counts.
  • Maintained store layout organization by placing new stock in accurate places and by moving full runs of merchandise around when necessary.
  • Handled in store and online orders for customers as well as assisted individuals with tracking issues.
  • Received, shipped out, and stored merchandise from the main stockroom.
  • Coordinated with vendors and resolved store maintenance issues.

Overnight Stock Associate

Walmart Inc.
02.2021 - 05.2021
  • Unboxed product and placed on shelves according to layout and planogram guidelines.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.

Online Personal Shopper/Cashier

Harris Teeter Supermarkets Inc.
07.2019 - 02.2021
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Assisted in training and mentoring new employees on how to operate the register and master front end protocol to help boots customer service.

Cashier

Harris Teeter Supermarkets Inc.
08.2017 - 06.2019
  • Handled cash transactions, issued cashier's checks as well as scanned, and bagged grocery items.
  • Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.

Education

Associate of Arts - Graphic Design

Wake Technical Community College
Raleigh, NC
07.2024

High School Diploma -

Battlefield High School
Haymarket, VA
06.2018

Skills

  • Leadership/Management Skills
  • Merchandise Organization
  • Employee Training
  • Finance and Accounting Oversight
  • Customer Service
  • Warehouse Skills
  • Detail Oriented
  • Conflict Resolution
  • Computer Skills
  • Written and Oral Communication

Professional Accomplishments

  • Started as a Team Lead and was able to move up to Assistant Manager at Rack Room Shoes in less than a year.
  • Single-handedly stopped two individuals from stealing merchandise in two different scenarios by being vigilant and aware.
  • Was able to personally collect over $300 in donations bi-annually from customers for a fundraiser that assists needy children in getting shoes for the school year.
  • Built on my prior knowledge of high school Spanish and developed a better understanding, due to the customer base that I was around, and was able to successfully assist their needs on multiple occasions.

Professional Skills

  • Energetic employee with aspiration to work hard and eagerness to learn new roles and processes which support various departments.
  • Dependable individual with exceptional people skills who positively interacts with customers and co-workers alike in retail environment.
  • Hardworking professional well-versed in handling difficult tasks and using problem solving skills through creativity and communication.

Timeline

Assistant Store Manager

Rack Room Shoes Inc.
06.2021 - 11.2023

Overnight Stock Associate

Walmart Inc.
02.2021 - 05.2021

Online Personal Shopper/Cashier

Harris Teeter Supermarkets Inc.
07.2019 - 02.2021

Cashier

Harris Teeter Supermarkets Inc.
08.2017 - 06.2019

Associate of Arts - Graphic Design

Wake Technical Community College

High School Diploma -

Battlefield High School

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Imani Haskell