Imani Henderson
Nashville,TN
Summary
I will bring innovative ideas, a winning attitude and stellar performance to any company I represent.
Overview
12
12
years of professional experience
Work History
Personal Assistant
C. Lewis
06.2022 - Current
- Organize work projects, grocery shopping, and errands
- Assist with childcare
Physical Therapy Technician
Southern Joint Replacement Institute
08.2022 - 11.2022
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey
- Prepared patients to meet with physical therapists
- Helped patients complete necessary medical forms and documentation
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Managed high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients
Site Director
YMCA
08.2019 - 05.2022
- Ensured compliance with safety regulations and standards in work place
- Encouraged positive interactions between children by providing supervision and implementing engaging activities
- Communicated daily with children's parents about daily activities, behaviors, and related issues
Receptionist
The Ritz Salon
08.2012 - 08.2016
- Received phone calls to assist clients in scheduling, rescheduling, or canceling appointments
- Kept reception area clean, organized, and stocked with supplies
- Assisted with verifying client information and taking payments
Financial Services Representative
US Community Credit Union
05.2015 - 05.2016
- Worked collaboratively with other departments to provide comprehensive solutions for clients
- Processed deposits and withdrawals
- Keeping financial records up-to-date
Education
Bachelor of Science - Healthcare Administration & Planning
Tennessee State University
Nashville, TN11.2021
Skills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Technology proficient
Timeline
Physical Therapy Technician
Southern Joint Replacement Institute
08.2022 - 11.2022
Personal Assistant
C. Lewis
06.2022 - Current
Site Director
YMCA
08.2019 - 05.2022
Financial Services Representative
US Community Credit Union
05.2015 - 05.2016
Receptionist
The Ritz Salon
08.2012 - 08.2016
Bachelor of Science - Healthcare Administration & Planning
Tennessee State University
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