Imani Jenkins
Sherwood,AR
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Material Handler
Smithfield Foods-Sioux Falls, SD
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
Jersey Mikes Crew Member
Jersey Mike's-Morrisville, NC
11.2023 - 12.2023
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Became familiar with products to answer questions and make suggestions.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Caregiver/Personal Assistant
Golden Horizons Assisted Living and Memory Care-Worthington, MN
04.2023 - 09.2023
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Monitored and reported any changes in clients' physical and mental health.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Caregiver
Right At Home
09.2022 - 02.2023
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted patients with self-administered medications.
Caregiver/Personal Assistant
New Dawn-Fulda, MN
05.2021 - 08.2022
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Recorded status and duties completed in logbooks for management.
- Maintained entire family's schedule and organized events.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Provided compassionate and patient-focused care to cultivate well-being.
- Completed regular check-ins and progress report for each client.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Scheduled daily and weekly care hours for client caseload.
- Used discretion when handling confidential information.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided assistance with medication management.
- Monitored and reported any changes in clients' physical and mental health.
- Assisted clients with physical therapy exercises.
- Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
Security Guard
Agtac
Worthington, MN
02.2020 - 05.2021
- Responded quickly to emergency situations to assess and deflect issues.
- Checked and verified photo identification prior to granting facility access.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Trained new team members on company procedures, customer service and issue resolution.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Routed incoming mail and messages to relevant personnel without delay.
- Handled assignments independently with good judgement and critical thinking skills.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Resolved customer problems and complaints.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Organized, maintained and updated information in computer databases.
- Tracked important information in Software spreadsheets and ran reports or generated graphs using data.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to develop and implement creative solutions to complex problems.
- Identified issues, analyzed information and provided solutions to problems.
Sandwich Artist/Cashier
Subway-Worthington, MN
01.2019 - 02.2020
- Shared information with customers about menu items, preparation methods, and ingredients.
- Greeted guests, promoted specials, and took orders.
- Operated manual and electric appliances to peel, slice, and trim food.
- Trained team members to prepare sandwiches and other items according to instructions.
Education
Diploma -
Worthington Senior High School
Worthington, MN05.2017
Skills
- Typing
- Customer Service
- Organizational Skills
- Microsoft Word
- Microsoft Excel
- Security
- Caregiving
- Home care
- Order Picking
- Pallet Jack
- Warehouse Experience
- Senior Care
- Load & Unload
- Cooking
- Packaging
- Cleaning Experience
- Order Picker
- Merchandising
- Meal Preparation
- Hospice Care
- Personal Assistant Experience
- Computer Skills
- Laundry
- Retail Sales
- Personal assistant experience
- Customer service
- Experience with children
- Babysitting
- Infant care
- Care plans
- Senior care
- Home health
- Hospice care
- Communication skills
- Restaurant experience
- Cash register
- Data entry
- Positive Attitude
- Strong analyze skills
Timeline
Jersey Mikes Crew Member
Jersey Mike's-Morrisville, NC
11.2023 - 12.2023
Caregiver/Personal Assistant
Golden Horizons Assisted Living and Memory Care-Worthington, MN
04.2023 - 09.2023
Caregiver
Right At Home
09.2022 - 02.2023
Caregiver/Personal Assistant
New Dawn-Fulda, MN
05.2021 - 08.2022
Security Guard
Agtac
02.2020 - 05.2021
Sandwich Artist/Cashier
Subway-Worthington, MN
01.2019 - 02.2020
Diploma -
Worthington Senior High School
Material Handler
Smithfield Foods-Sioux Falls, SD
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