Imani Jones
Maryville,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. I'm seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Healthcare Recruiter
AMN Healthcare
09.2021 - Current
- Surpasses productivity targets by providing clients with steady flow of qualified clinicians
- Fosters robust communication channels with clients to understand their needs and enhance service delivery
- Orchestrates email campaigns to stimulate market demand and augment response rates
- Ensures delivery of high-caliber candidates by overseeing entire recruitment process, from screening to onboarding
- Evaluates candidates' job acceptance probability based on diverse factors such as availability and skill set, optimizing sales efforts
- Engages in consultative discussions with candidates to uncover unspoken needs and secure commitment to available opportunities
- Utilizes data analysis to gain insight into customer base and enhance workforce quantity
- Upholds consistent communication with field staff and clients to foster engagement and promote future opportunities.
- Reduced time-to-fill rates by proactively building pipeline of qualified candidates for critical healthcare roles.
- Enhanced client satisfaction with timely placements of top-tier healthcare professionals in various positions.
- Developed strong relationships with clients to understand their unique staffing needs and provide tailored solutions accordingly.
- Collaborated with hiring managers to create accurate job descriptions, ensuring alignment with organizational requirements and candidate expectations.
- Provided exceptional candidate experience throughout recruitment process, resulting in positive feedback and increased referral rates.
- Conducted thorough candidate screenings, including reference checks and verification of licenses, certifications, and educational credentials.
Leasing Consultant
Trinity Property Consultants
07.2020 - 07.2021
- Delivered high-quality customer service, resolving resident complaints and escalating significant matters to community manager
- Managed daily updates of unit availability, processed rental applications, and facilitated leasing and move-in for prospective community members
- Maintained comprehensive and accurate community member files, alongside calendar of scheduled move-ins, ensuring all appointments were met and processed maintenance requests as required.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Streamlined application process for prospective tenants, reducing wait times and increasing efficiency.
- Boosted property revenue by skillfully negotiating lease terms and rent increases.
- Developed strong relationships with local businesses, creating partnerships that benefited both parties.
- Enhanced community atmosphere by planning and executing engaging resident events.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Collaborated with team members to consistently provide seamless leasing experience for all clients.
- Improved overall property appearance by coordinating regular inspections and suggesting necessary improvements.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Concierge
Spanish Cove Townhomes
03.2018 - 07.2020
- Managed customer grievances and requests for maintenance, ensuring satisfactory resolution and high level of guest satisfaction
- Conducted basic administrative duties, including greeting guests, taking messages, and running errands, to provide comprehensive guest support
- Established robust network of local service providers and businesses, providing guests with informed recommendations on local attractions, dining, entertainment, and recreational activities, along with arranging tours and activities.
- Enhanced guest experiences by providing personalized recommendations and assisting with reservations.
- Supported event planning efforts, contributing to successful execution of memorable occasions.
- Managed variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Coordinated transportation arrangements for guests, ensuring timely arrivals and departures.
- Maintained detailed knowledge of local attractions, events, and services to better assist guests in making informed decisions.
- Collaborated with other hotel staff to create seamless guest experiences from check-in to checkout.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
Leasing Assistant
Spanish Cove Town Homes - R Investments
08.2016 - 03.2018
- Managed comprehensive leasing processes, including conducting credit checks, collecting fees and payments, and executing leases in compliance with property standards and regulations
- Coordinated property maintenance and oversaw use of community facilities, ensuring well-maintained and functional living environment for tenants
- Fostered strong tenant relationships through personalized service, which included conducting tours, assisting with transfers and renewals, and providing follow-up communication with prospective renters.
- Increased tenant satisfaction by promptly addressing concerns and providing exceptional customer service.
- Streamlined leasing process for prospective tenants through efficient application review and documentation management.
Education
Applied Science -
Southwestern Illinois College
Granite City, IL05.2027
High School Diploma -
Madison Senior High School
Madison, IL05.2016
Skills
- Compliance understanding
- Cold-calling
- Contract Negotiation
- Interviewing Clients
- Applicant Tracking Systems
- Recruitment
- New Hire Onboarding
- Employment Recordkeeping
- Attention to Detail
- Problem-Solving
- Professional Development
- Professionalism
- Teamwork and Collaboration
- Adaptability
- Interpersonal Skills
- Conflict Resolution
Timeline
Healthcare Recruiter
AMN Healthcare
09.2021 - Current
Leasing Consultant
Trinity Property Consultants
07.2020 - 07.2021
Concierge
Spanish Cove Townhomes
03.2018 - 07.2020
Leasing Assistant
Spanish Cove Town Homes - R Investments
08.2016 - 03.2018
Applied Science -
Southwestern Illinois College
High School Diploma -
Madison Senior High School
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