Imani Riley

Delivered sales approaches and marketing plans.

Engaged in client relationships and delivered high-quality brand representation. Gathered customer feedback for product development purposes and provided customer service support when needed.

Trained new baristas on company policies and procedures regarding food handling safety standards, quality of product, and customer service.

Cash handling experience.

Excellent customer service and communication skills exemplified by: answering questions thoroughly and efficiently, maintaining an approachable image, and handling daily concerns

Responsible for maintaining a clean work environment, and comfortable multi-tasking while doing so.

Proficient knowledge on the flavor profiles and handcrafting various coffee and tea beverages as well as distributing them in an organized and timely manner.

Tutored two elementary-age children in English in reading and spelling daily.

Enabled the children to have a better grasp of the concepts they were struggling with.

Developed the children's' abilities by administering their work due to their own personal needs and supervising them so they could stay on task.

Used various teaching materials such as textbooks, audio recordings, videos, worksheets. to enhance instruction.

Greeted the voters as they came in a timely manner so they could complete the voting process as efficiently as possible with no room for confusion.

Surveyed the number of voters coming in the office to ensure the amount of ballots equated to the number of people who voted.

Communicated with and aided team members for a smooth process.