IMANI SANDERS
White Plains
Summary
A highly motivated individual with a successful background working with special needs individuals encompassed with 10 years of customer service experience. I am looking for the opportunity to utilize my education to enhance the lives of youth, as well as the special needs population, while improving my craft. Coming with exceptional ability to provide a high level of service abilities, well organized with excellent written and verbal skills, I am sure I will be an asset to any organization.
Overview
8
8
years of professional experience
Work History
Recovery Coach
Monte Nido & Affiliates
03.2025 - Current
- Serve as a key support person, providing intervention consistent with the client's established treatment plan.
- Assist in food preparation and setup, and model and supervise client meals and snacks to ensure adherence to nutritional balance and healthy eating routines.
- Drive clients off-site for appointments, activities, and community outings.
Concierge
Bethel Nursing Home
10.2024 - Current
- Managing front-desk greetings, transportation, deliveries, and maintenance requests.
- Provide high-level customer service, assist with technology, coordinate community events, and handle errands to ensure smooth daily operations for residents.
Social Worker
St. Vincent's Hospital
09.2024 - Current
- Meeting individually with clients to provide counseling, emotional support, and assess ongoing needs.
- Facilitating or co-facilitating group sessions on coping skills, stress management, or communication techniques.
- Composed of prepared correspondence, case notes, and narratives with computer-based applications.
Residential Counselor
Search For Change
11.2023 - 12.2024
- Assisting residents with their daily personal tasks.
- Providing residents with community resources.
- Ensure clients receive the proper types and amounts of medication, as prescribed by their physician.
Teachers Aide
Mamaroneck Avenue School
09.2022 - 06.2023
- Helps with appropriate daily activities for children.
- Support teachers, administrators, and paraprofessionals in creating successful learning environment.
- Arranges classroom daily and do important tasks for the teacher.
- Supervises children for safety.
Sales Associate
DSW
02.2019 - 11.2022
- Greet customers and offer efficient customer service.
- Enroll customers in the Rewards program and offer them specialized coupons.
- Recommending merchandise to customers based on their needs and preferences.
- Ringing customers up in a prompt manner.
- Maintain the isles and sales floor.
Shift Supervisor
CVS Health
01.2022 - 06.2022
- Opened and/or closing of the store.
- Planned and organized merchandise presentation, displays, and signing.
- Handled all cash functions, keys, safe and registers.
Direct Support Professional
Living Resources
09.2021 - 06.2022
- Provided direct care to those with intellectual and developmental disabilities
- Performed personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks
- Ensured client safety and maintaining a safe environment for clients.
- Performed home management functions such as light housekeeping, laundry, bed making, and cleaning.
- Planned, prepared and served meals and assisted in feeding and clean-up.
- Participated and encouraged self-help activities with clients.
Booth Attendant
Valet Parking of America
10.2021 - 02.2022
- Greeted visitors and informed them about parking charges.
- Coordinated entry and exit of vehicles to avoid jams.
Cashier
CVS Heath
07.2019 - 05.2021
- Facilitated customers’ needs to ensure satisfaction.
- Handled merchandise and ensured customer satisfaction.
- Stocked shelves, supplies, and organized displays.
- Processed monetary value and finalized transactions.
Stock Room Merchandiser
Crate & Barrel
11.2017 - 11.2018
- Maintained and facilitated the flow of product.
- Managed the receipts and processing of delivered merchandise
- Processed customer pickup orders.
- Process any money and finalize transactions.
- Maintained an organized and efficient stockroom.
Education
Master of Arts - Social Work
New York University
New York (City), NY05-2025
Bachelor of Arts - Sociology, Psychology and Art
SUNY Albany
Albany, NY05.2022
Associate degree - Psychology
Westchester Community College
Valhalla, NY05.2020
Skills
Computer skills
Task prioritization
Attention to detail
Teamwork and collaboration
Problem-solving
Organized
Timeline
Recovery Coach
Monte Nido & Affiliates
03.2025 - Current
Concierge
Bethel Nursing Home
10.2024 - Current
Social Worker
St. Vincent's Hospital
09.2024 - Current
Residential Counselor
Search For Change
11.2023 - 12.2024
Teachers Aide
Mamaroneck Avenue School
09.2022 - 06.2023
Shift Supervisor
CVS Health
01.2022 - 06.2022
Booth Attendant
Valet Parking of America
10.2021 - 02.2022
Direct Support Professional
Living Resources
09.2021 - 06.2022
Cashier
CVS Heath
07.2019 - 05.2021
Sales Associate
DSW
02.2019 - 11.2022
Stock Room Merchandiser
Crate & Barrel
11.2017 - 11.2018
Associate degree - Psychology
Westchester Community College
Master of Arts - Social Work
New York University
Bachelor of Arts - Sociology, Psychology and Art
SUNY Albany