Imani Tillman
Administrative Assistant
Washington,DC
Summary
Reliable Administrative Assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Sidwell Friends
Washington, DC
08.2021 - Current
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Executed record filing system to improve document organization and management.
- Handled client correspondence and tracked records to foster office efficiency.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Coached new employees on administrative procedures, company policies and performance standards.
- Processed invoices and expenses through business office or IDT form.
- Created detailed expense reports and requests for capital expenditures.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Assistant Store Manager
Sidwell Friends School
Washington, DC
08.2021 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
ECLC/SACC Counselor
Sidwell Friends
Washington, DC
01.2020 - 08.2021
- Cared for children ages 5 to 11 in nurturing and age-appropriate way.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Kept areas clean, organized and stocked, and sanitized surfaces.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05.2015
Skills
- Document and File Management
- Strong Organizational Skills
- Research and Analytical Skills
- Data Entry Documentation
- Spreadsheet Management
- Excel Spreadsheets
- Invoice Processing
- Skilled in Microsoft Office
- Computers and Technology
Certification
CPR
Red Cross| 08/2021
Languages
Korean
Limited Working
Chinese (Mandarin)
Elementary
Timeline
Administrative Assistant
Sidwell Friends
08.2021 - Current
Assistant Store Manager
Sidwell Friends School
08.2021 - Current
ECLC/SACC Counselor
Sidwell Friends
01.2020 - 08.2021
High School Diploma -
Penn Foster Career School
CPR
Red Cross| 08/2021
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