Imani Watkins
Milwaukee
Summary
Experienced Personal Care Assistant skilled in providing emotional support and companionship to residents. Expertise in precise documentation of health metrics and vital signs. Focused on building strong rapport with patients to enhance overall care quality.
Overview
2
2
years of professional experience
Work History
Personal Care Aide
Small Steps Big Dreams Adult Homes
West Bend
04.2025 - Current
- Conducted light housekeeping duties including laundry, vacuuming, dusting, and cleaning bathrooms.
- Ensured that all safety measures were followed within the home environment at all times.
- Accompanied clients on errands such as grocery shopping or going to the post office.
- Observed changes in behavior or physical condition of clients and reported any significant changes promptly to supervisor and nursing staff members.
- Acted as an advocate for the rights of patients while upholding all laws pertaining to patient confidentiality.
- Transported clients to doctor appointments or other outings in a timely manner.
- Maintained accurate records of services provided, documenting any changes in condition or behaviors observed during visits.
- Provided emotional support to clients by listening to their concerns and providing comfort.
- Provided companionship by engaging in conversation with the client about current events or topics of interest.
- Administered medications as prescribed by physician.
- Prepared meals according to dietary specifications and assisted with feeding when necessary.
- Helped clients with personal needs from exercise to bathing and personal grooming.
Mental Health Technician
Perimeter Mental Behavior Hospital
Jackson
08.2023 - 11.2024
- Collaborated with multidisciplinary teams to develop individualized treatment plans for patients.
- Actively participated in continuing education programs related to mental health care delivery.
- Maintained accurate records of patient progress and treatment plans.
- Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Supervised visitors entering the facility according to established security protocols.
- Facilitated group therapy sessions under supervision of a mental health professional.
- Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
- Developed positive relationships with patients while maintaining professional boundaries.
- Assisted in transporting clients to appointments outside the facility when necessary.
- Encouraged positive behaviors through rewards systems when appropriate.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Provided excellent service to patients through personable communication.
Education
General Studies
Lane College
Jackson, TNSkills
- Medication administration
- Crisis intervention
- Patient advocacy
- Therapeutic techniques
- Behavioral observation
- Treatment planning
Timeline
Personal Care Aide
Small Steps Big Dreams Adult Homes
04.2025 - Current
Mental Health Technician
Perimeter Mental Behavior Hospital
08.2023 - 11.2024
General Studies
Lane College
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