Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Imani Williams

Chicago,IL

Summary

Versatile professional experienced in overseeing and coordinating organizational operations across multiple departments. Well-versed in process optimization, performance management, and team coordination. Adept at developing and implementing strategies to improve efficiency, reduce costs and increase profitability. A motivated, collaborative leader with excellent problem-solving, communication and interpersonal skills. Skilled in operating a variety of tools, machinery, and equipment for both indoor and outdoor projects. Experienced in carrying out general labor duties, including loading and unloading materials, and site preparation. Possesses a strong work ethic.

Overview

2
2
years of professional experience

Work History

Flex Security Officer

Titan Security
Chicago, IL
10.2023 - 12.2023
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Ensured proper functioning of security systems including alarm systems, locks.
  • Maintained high levels of alertness throughout shifts.
  • Provided personal protection services for clients when required.
  • Monitored access control systems and key code records for suspicious activities.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Investigated disturbances such as fights or thefts that occur on the premises.
  • Patrolled assigned areas to detect suspicious activity and unauthorized persons.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Monitored access control points using CCTV cameras and other surveillance equipment.
  • Maintained confidentiality of sensitive information related to security operations.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Investigated reported incidents to protect company assets.
  • Identified suspicious activity to determine appropriate response.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Communicated effectively with customers, staff members, supervisors, vendors.
  • Performed foot patrols throughout interior and exterior areas of assigned facilities.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Maintained daily logs of patrol activities and reported any unusual incidents.
  • Enforced safety regulations, investigated security breaches, and responded to emergency situations.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.

TEAM MEMBER

Baskin Robbins
Milwaukee, WISCONSIN
09.2022 - 10.2022
  • Arrived on time for shifts and adhered to company dress code guidelines
  • Communicated effectively with customers, supervisors, and team members
  • Performed opening and closing duties, including store cleaning and restocking.

PIZZA SHOP ASSISTANT

Toppers
Fox Point, WISCONSIN
05.2022 - 09.2022
  • Operated the pizza ovens and maintained a clean workspace throughout shift
  • Assisted management team in monitoring inventory levels of essential ingredients and supplies needed for production
  • Provided excellent customer service at all times.

RESTAURANT TEAM MEMBER

Culver's
Glendale, WISCONSIN
03.2022 - 04.2022
  • Prepared and served food and beverages to customers
  • Greeted and accommodated guests, building positive experience from first interaction
  • Processed payments and completed register transactions accurately.

RESTAURANT TEAM MEMBER

Culver's
Mequon, WISCONSIN
01.2022 - 02.2022
  • Prepared and served food and beverages to customers
  • Greeted and accommodated guests, building positive experience from first interaction
  • Utilized problem solving skills during challenging situations with guests or other employees.

Education

HIGH SCHOOL DIPLOMA -

Nicolet Union High School
01.2023

Some College (No Degree) - Cosmetology

Tricoci University of Beauty Culture
North Chicago, IL

Skills

  • Safety Understanding
  • Heavy Lifting
  • Equipment Maintenance
  • Attention to Detail
  • Facility Cleaning
  • Product Knowledge
  • Stocking and Replenishing
  • Money Handling
  • Calculations and Measurements
  • Hospitality and Accommodation
  • Continuous Development
  • Team Member Motivation
  • Billing and Payment Processing
  • Clear Communication
  • Guest Satisfaction
  • Conveyor Line Work
  • Area and Facility Cleaning
  • Documentation and Recordkeeping
  • Leadership
  • Cash Register Systems
  • Maintain Systems
  • Creativity
  • Empathy
  • Adaptability
  • Critical thinking
  • Rewards Programs
  • Hand Scanners
  • Following Instructions
  • Station Preparation
  • Organizing Work Stations
  • Computer Skills
  • Security Operations
  • Patrolling
  • Vigilant and Watchful
  • Reliability
  • Security Procedures Knowledge
  • First Aid Certified
  • CCTV Monitoring
  • Complex Problem-Solving
  • Surveillance
  • Punctuality
  • Work Ethic
  • Reporting Skills
  • Document Preparation
  • Verbal and Written Communication
  • Relationship Building and Management

Volunteer Experience

Yulani LaMarque, West Allis, WI, 11/2022, 01/2023, VOLUNTEER

Timeline

Flex Security Officer

Titan Security
10.2023 - 12.2023

TEAM MEMBER

Baskin Robbins
09.2022 - 10.2022

PIZZA SHOP ASSISTANT

Toppers
05.2022 - 09.2022

RESTAURANT TEAM MEMBER

Culver's
03.2022 - 04.2022

RESTAURANT TEAM MEMBER

Culver's
01.2022 - 02.2022

HIGH SCHOOL DIPLOMA -

Nicolet Union High School

Some College (No Degree) - Cosmetology

Tricoci University of Beauty Culture

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Imani Williams