Imania Tinsley
Hockley,TX
Summary
I am a dedicated Assistant Property Manager enthusiastic about meeting all kinds of people and familiar with creating successful resident retention programs. Knowledgeable in [Management skills]. Successful career history comprising more than [5] years.
Overview
9
9
years of professional experience
Work History
Assistant Property Manager
Volunteers Of America
09.2023 - Current
- Assisted in the preparation of annual budgets, monitoring expenses to ensure financial goals were met.
- Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Assistant Property Manager/Property Manager
CAF Management
06.2021 - 10.2022
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Kept records accurate, detailed, and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Generated professional networks by engaging in professional, industry, and government organizations.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Member Engagement Coordinator
Signify Health
07.2020 - 06.2021
- My responsibilities include outbound and inbound calls placed by the auto-dialer system to Medicare and or Medicaid health providers to offer free home health evaluation, ensure quality service, and adjust and reschedule appointments with members and contracted providers.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Sales Associate
Kendra Scott Design
08.2019 - 03.2020
- My duties included sales, merchandising, training, and customer service, managing loss prevention, refilling, and stocking to maintain customer readiness I also included cross-training for customer events and pop-up show outside events with customers.
- Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Assistant Property Manager
Trebah Village Apartments
04.2017 - 09.2019
- Generated professional networks by engaging in professional, industry, and government organizations.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Prepared detailed reports on property performance metrics for monthly review meetings with senior management team members.
Key Holder/Sales Associate
Hanes Brands Inc
12.2014 - 09.2019
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Managed customer needs and delegate tasks to employees for optimal coverage.
- Walked through the department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Education
High School Diploma - Physical Therapy, Physical Therapy
Texas Health School
Houston, TXMBA - Business
CALVIN NELMS CHARTER HIGH SCHOOL
Katy, TXLone Star College System
Spring, TXSkills
- Flexible Schedule Team Spirit
- Marketing
- Project Management
- Fair Housing regulations
- P>Property tours and inspections
- P>Marketing and advertising
Accomplishments
- Documented and resolved [Issue] which led to [Results].
Timeline
Assistant Property Manager
Volunteers Of America
09.2023 - Current
Assistant Property Manager/Property Manager
CAF Management
06.2021 - 10.2022
Member Engagement Coordinator
Signify Health
07.2020 - 06.2021
Sales Associate
Kendra Scott Design
08.2019 - 03.2020
Assistant Property Manager
Trebah Village Apartments
04.2017 - 09.2019
Key Holder/Sales Associate
Hanes Brands Inc
12.2014 - 09.2019
High School Diploma - Physical Therapy, Physical Therapy
Texas Health School
MBA - Business
CALVIN NELMS CHARTER HIGH SCHOOL
Lone Star College System
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