As a professional with an excellent record of success, I am seeking a position that will use my ability in leadership, and customer service. Bringing a leadership style that cultivates a highly productive environment.
Overview
6
6
years of professional experience
Work History
Frontline Pharmacy Tech
06.2024 - 04.2025
Improved customer satisfaction by promptly addressing concerns and providing accurate information.
Provided excellent customer service, leading to high satisfaction ratings from clients on surveys.
Managed inventory levels efficiently to prevent stockouts, ensuring the availability of necessary items for customers.
Coordinated closely with supervisors to address operational challenges proactively, leading to improved overall performance.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Coordinated verification and filling of more than 15 daily prescriptions in high-volume pharmacy environment.
Shipping medication out processing applications .
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced efficiency by performing high-volume data entry tasks, ensuring timely completion of medical reports.
Addressed discrepancies in data entry tasks promptly and accurately to maintain the overall quality of medical information.
Chiropractor Assistant
Arrowhead Clinic
03.2022 - 05.2023
Responsible for doing new patient orientations and addressing any questions or concerns new patients would have.
Aided office manager with filing and tracking insurance claims as well as outstanding receivable from other patients.
Responsible for cleaning examination room prior to each appointment.
Completed each new patient chart and took information such as height weight vital signs and all insurance information.
Responsible for organizing appointment schedule each day and keeping doctor updated on status of each appointment.
Aided doctors in performing non-invasive techniques primarily dealing with electronic stimulation.
Front Desk Receptionist
Cordova Dental
09.2021 - 02.2022
Respond to any calls or emails to the office in a quick and polite manner.
Maintain cheerful outlook while aiding clients and colleagues.
Respond to patient billing questions and process payments when needed.
Schedule new and existing patient appointments.
Organize and file sensitive documents using secured encrypted software.
Contact insurance providers as necessary to verify information.
Follow treatment plans and aid individuals with communication.
Early Childhood Teacher
Me and all my children
03.2019 - 07.2021
Help students engage in study and learn about the world around them.
Encourage students to actively play and explore.
Aid each in completing child-led activities to promote growth.
Monitor underperforming students and develop plans with parents.
Provide direct activities to improve critical thinking skills.
Incorporated technology into classroom to increase student participation and knowledge.
Taught student’s early skills and helped each reach development milestones.
Documented progress and provided information to parents.
Utilized wide range of firsthand activities to promote understanding and engagements.
Maintained safety and classroom discipline with positive reinforcement .
Entering parents sign in and out sheets also times and dates that the child was there and not into the child care data website.
Used computer software to store and retrieve data.
Education
High School Diploma -
Escambia High School
Dental Assistant Certification - undefined
Assisting101
Skills
Proficient in information management programs and MS Office
Outstanding communication and interpersonal abilities
Strong diligence with excellent organizational skills
Maintain current Dental Assistant Certification
CPR Trained and Certified
Email, phone and video chat skills
Proven experience as back-office assistant, office assistant and virtual assistant