Imannie Robinson
Charlotte,NC
Summary
Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PCA
Eastland Nursing And Rehabilitation
Charlotte, NC
09.2024 - Current
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Answered patient call signals and signal lights to determine patients' needs.
- Reminded patients to take prescribed medications or nutritional supplements.
- Provided emotional support to patients and families during difficult times.
- Kept instruments and equipment clean and sanitized.
- Notified senior staff of patient emergencies to optimize outcomes.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Planned and served meals and snacks to patients according to prescribed diets.
Trainer
Fed Ex
01.2023 - 08.2024
- As a FedEx trainer, I upheld the responsibility to train.
- I taught my fellow teammates, as well as new hires, the necessary skills and safety protocol at FedEx.
- Performs all functions relating to FedEx information.
- Adheres to the regulatory standards that are required for FedEx Wingate.
- Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
- Provided feedback on employee performance based on observed results during training sessions.
- Resolved any issues raised by participants during the training session in a timely manner.
- Adapted teaching methods according to the needs of individual learners or groups.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Explained goals and expectations required of trainees.
CNA Externship
Mathews Health Academy
06.2023 - 07.2023
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Monitored food intake and output as directed by nursing staff.
- Answered patient call lights promptly and responded to requests appropriately.
Team Member
Bojangles
10.2021 - 01.2023
- As a Bojangles team member, I provided excellent guest service and met customers' needs in a timely manner.
- Prepared and served food, as well as beverages.
- Maintained a clean and organized work area, ensuring food safety procedures were followed.
- Handled and processed customers' payments, all while promoting products and the menu, concluding in customer satisfaction.
- Resolved customer issues promptly in a professional manner.
- Received, processed, and stocked merchandise in accordance with store policies.
- Collaborated with team members to maximize productivity and efficiency.
- Developed positive customer relationships through friendly greeting and excellent service.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained positive working relationship with fellow staff and management.
Child Care Provider
06.2020 - 07.2022
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Maintained a clean and organized play area.
- Monitored children's progress through ongoing assessments of their abilities and interests.
- Observed children's behavior and development, communicate information with parents.
- Observed and monitored children's play activities.
- Organized and planned age-appropriate reading, crafts, and music lessons.
- Developed positive relationships with families by communicating regularly about their child's development.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
Education
PCT Certified Nurse's Aide -
Divine Health Academy
06-2023
High School Diploma -
Career Regional Highschool
New Haven, CT06-2022
Skills
- Care plan implementation
- HIPAA compliance
- Personal hygiene assistance
- Client advocacy
- Daily living assistance
- Basic Life Support Certification
- Proficient in Microsoft Office
Certification
- Certified Nursing Assistant
- HIPPA Trained
- Basic Life Supporter Certification
- Proficient in Microsoft Office/ Word and Excel
Timeline
PCA
Eastland Nursing And Rehabilitation
09.2024 - Current
CNA Externship
Mathews Health Academy
06.2023 - 07.2023
Trainer
Fed Ex
01.2023 - 08.2024
Team Member
Bojangles
10.2021 - 01.2023
Child Care Provider
06.2020 - 07.2022
PCT Certified Nurse's Aide -
Divine Health Academy
High School Diploma -
Career Regional Highschool
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