Overview
Work History
Education
Skills
Timeline
Generic

IMAN ALI-THOMAS

Kansas City,Ks

Overview

5
5
years of professional experience

Work History

Caregiver

Home Instead
Kansas City , Ks
05.2024 - Current
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Laundered clothing and bedding to prevent infection.

Medical Sceener/Phlebotomist Technician

Biolife Plasma Services
Lenexa, KS
10.2023 - 04.2024
  • Collected information on patient current height, weight and BP.
  • Performed finger sticks and used equipment to test blood for iron and protein levels.
  • Completed donor payment transactions and updated information in system.
  • Restocked supplies and cleaned equipment between patients.
  • Greeted, guided and offered assistance to patients and visitors.

TAX EXAMINIG TECHNICIAN

INTERNAL REVENUE SERVICE
Kansas City, MO
02.2022 - 10.2023
  • Resolves account inquires by using available online systems, research materials, and tools to resolve the taxpayers inquires
  • Adjusts taxpayer’s account such as penalties and interest and credit transfers
  • Closing dishonored checks 3

Tax Examining Technician/ Clerk

Internal Revenue Service, IRS
02.2020 - 10.2023
  • Maintaining records
  • Extracting, sorting,scanning, numbering, batching, filing tax returns and related correspondence
  • Receive, open, sort and distribute both incoming and outgoing mail; and screen documents, forms, and letters addressed or routed to various offices
  • BBTS
  • Security desk
  • Setr
  • Backup work lead
  • Assessed and verified tax documents for accuracy and completeness.
  • Processed amended and late-filed returns according to established guidelines.

MEMBERSHIP DESK ASSOCIATE

SAMS CLUB
03.2019 - 01.2020
  • Answered Customers Questions and addressed problems and complaints in person via phone
  • Educated customers on product and service offerings
  • Built customers confidence by actively listening to their concerns and giving appropriate feedback
  • Balanced the needs of multiple customers simultaneously in a fast- paced retail environment.
  • Processed cash and check deposits every day.
  • Handled calls for new sign-ups, service cancellations and cross-selling opportunities.

Hostess/ Busser

Red Lobster
Kansas City, KS
01.2019 - 03.2019
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Answered telephone to provide dining information and take reservations.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.

Education

GENERAL -

STUDIES, WASHINGTON HIGH SCHOOL
05.2018

Certification - Clinical Medical Assisting

Kansas City School of Phlebotomy
Kansas City, KS

Skills

  • Training & Development
  • Customer Service
  • Computer Skills
  • PPE Use
  • Ekg Trained
  • Phlebotomy trained
  • Injections trained
  • Height and weight trained
  • Blood pressure trained
  • Patient history trained
  • call handling
  • Biohazard Waste Disposal
  • Donor Screening
  • Research
  • Quality Control
  • File Maintenance
  • Processing mail
  • Telephone Etiquette
  • Cash Handling
  • Mail Sorting
  • Mail handling
  • Confidentiality
  • Scanning and copying
  • Document Review
  • Tax law knowledge
  • Organizational abilities
  • Multitasking
  • Understanding of medical terminology

Timeline

Caregiver

Home Instead
05.2024 - Current

Medical Sceener/Phlebotomist Technician

Biolife Plasma Services
10.2023 - 04.2024

TAX EXAMINIG TECHNICIAN

INTERNAL REVENUE SERVICE
02.2022 - 10.2023

Tax Examining Technician/ Clerk

Internal Revenue Service, IRS
02.2020 - 10.2023

MEMBERSHIP DESK ASSOCIATE

SAMS CLUB
03.2019 - 01.2020

Hostess/ Busser

Red Lobster
01.2019 - 03.2019

GENERAL -

STUDIES, WASHINGTON HIGH SCHOOL

Certification - Clinical Medical Assisting

Kansas City School of Phlebotomy
IMAN ALI-THOMAS