DuEwa Freeman
Willingboro
Summary
Skilled mental health professional with significant experience in patient care and therapeutic support. Strong focus on team collaboration, adaptability, and achieving clinical results. Proficient in crisis intervention, patient assessment, and developing individualized care plans. Known for empathetic communication, reliability, and ability to thrive in dynamic healthcare environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Services Assistant
Ancora Psychiatric Hospital
01.2024 - Current
- Under direction of charge nurse, maintain the safety of patient and staff during shift, adhering to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
- Inputted information and obtained quantitative and qualitative data on client details to provide services requested.
- Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
Psychiatric Technician
Virtua Hospital
09.2023 - Current
- Per diem employee monitoring and documenting patient behavior every 15 minutes during multiple shifts, implementing crisis intervention protocols when necessary; ensuring the safety of all patients and staff members involved.
- Collaborated with nursing staff to implement treatment plans for improved patient outcomes.
- Monitored patient behaviors, identifying changes and communicating findings to medical staff.
- Assisted in development of recreational activities for patients to promote engagement and skill-building.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Charted on each patient daily.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
Mental Health Technician
Hampton Behavioral Health Center
08.2023 - 02.2024
- Frequently performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted the nursing staff with Q15's rounding patients every 15 minutes.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
House Manager
Dungarvin
09.2022 - 03.2023
- Assured coordination and management of the overall operations, medical, financial and maintenance aspects of the programs, through guiding and directing the designee of the site.
- Oversaw childcare arrangements to promote a supportive family atmosphere.
- Coordinated maintenance and repair tasks for optimal household functionality.
- Created budgets by tracking expenses and managing household finances.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment at all times.
Case Aide
Turning Points for Children
09.2015 - 11.2021
- Assisted case managers and supervisors with maintaining up-to-date client records, ensuring accurate and timely reporting of client progress and outcomes.
- Coordinated transportation arrangements for clients when needed to ensure seamless access to vital services.
- Conducted thorough assessments to identify client needs, prioritizing interventions and services accordingly.
- Assisted clients in navigating complex social service systems while advocating for their needs at various levels.
- Streamlined documentation processes for improved efficiency and accuracy in case recording.
- Maintained strict confidentiality regarding sensitive client information in accordance with agency policies and legal requirements.
- Developed strong rapport with clients by demonstrating empathy, active listening, and effective communication skills.
- Engaged in ongoing professional development opportunities to stay current on best practices within the field of case management.
- Monitored client progress towards goals, adjusting intervention strategies as needed based on feedback from team members and clients themselves.
Behavioral Health Technician
Friends Hospital
01.2020 - 08.2021
- Conducted client rounds every 15 minutes, assisted with ADL's, ran group sessions, delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Education
No Degree - Phlebotomy / Patient Care
Harris School of Business
Voorhees, NJ11-2013
Associate of Arts - English
Cheyney University
West Chester, PA05-2001
Skills
- Professional boundaries
- Motivational interviewing
- Ethical practice
- Social perceptiveness
- Complex Problem-solving
- Excellent communication
- Multitasking Abilities
- Organizational skills
- Attention to detail
- Verbal and written communication
- Behavior management
- Crisis intervention
Certification
Certified First Aid Safety, AED
Certified CPR
Certified Phlebotomist
Timeline
Human Services Assistant
Ancora Psychiatric Hospital
01.2024 - Current
Psychiatric Technician
Virtua Hospital
09.2023 - Current
Mental Health Technician
Hampton Behavioral Health Center
08.2023 - 02.2024
House Manager
Dungarvin
09.2022 - 03.2023
Behavioral Health Technician
Friends Hospital
01.2020 - 08.2021
Case Aide
Turning Points for Children
09.2015 - 11.2021
Certified First Aid Safety, AED
Certified CPR
Certified Phlebotomist
No Degree - Phlebotomy / Patient Care
Harris School of Business
Associate of Arts - English
Cheyney University
Similar Profiles
Matthew BrowningMatthew Browning
Assistant Engineer in Charge of Maintenance 1 at Ancora Psychiatric HospitalAssistant Engineer in Charge of Maintenance 1 at Ancora Psychiatric Hospital
Brian HamiltonBrian Hamilton
Senior Food Service Handler at Ancora Psychiatric HospitalSenior Food Service Handler at Ancora Psychiatric Hospital
YVONNE BOYCEYVONNE BOYCE
Lab Technician at Ancora Psychiatric HospitalLab Technician at Ancora Psychiatric Hospital