Imari Barnes-Moore
Buffalo
Summary
I am a highly motivated business professional with 2+ years of experience in business. My most relevant skills include but aren't limited to; strong communication skills, empathy and active listening, organizational skills, problem solving, and the ability to mange time and work effectively in a team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cashier
TOPS MarketLLC
01.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Cashier
TOPS MarketLLC
12.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Improved efficiency, organized checkout area for optimal workflow.
Doordash Driver
UberEATS-Amherst
05.2019 - 06.2024
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Uber Eats Driver
UberEATS-Amherst
05.2019 - 06.2024
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Child Care Assistant
Child's Creative Development Center-Tonawanda
08.2021 - 12.2021
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
- Monitored children's progress and identified areas of improvement.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Collaborated with other childcare professionals to continuously improve the quality of care provided to children.
- Maintained accurate records of attendance, incident reports, and daily logs for effective documentation purposes.
Benefits Administrator
Willis Towers
09.2020 - 04.2021
- Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
- Maintained strict confidentiality when handling sensitive employee information related to benefit plans and personal circumstances.
- Managed employee benefits program, working with vendors, providers, and staff to maintain strong portfolio of insurance and retirement options.
- Implemented user-friendly online benefits portal, significantly improving employee access to information and enrollment options.
Auto Insurance Agent
GEICO, Government Employees Insurance
09.2019 - 04.2020
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
- Met customer call guidelines for service levels, handle time and productivity.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Receptionist/Administrative assistant
SPS Temporaries/ Mj Peterson
08.2019 - 11.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with tenants, and updated tenants records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in tenants.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Assisted with onboarding new tenants and securing paperwork completion.
- Handled assignments independently with good judgement and critical thinking skills.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Medical Receptionist
HealthWorks-WNY
03.2022 - 05.2022
Crew Member/Cashier
Sonic
03.2019 - 06.2019
Housekeeper
Fairfield Inn/Marriott
09.2018 - 12.2018
Sales associate/cashier
Jcpenney
08.2017 - 08.2018
crew memeber
burger king
07.2015 - 08.2018
team member
Tim Hortons
12.2017 - 04.2018
Cashier
Jacobs Daniels
11.2024 - 01.2025
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Certification Diploma - Business Administration And Management
Bryant And Stratton College
Buffalo, NY01.2019
High School Diploma -
Kenmore East
06-2016
Skills
- Administrative assistance and Management
- Child Care and development
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- CPR
- Detail oriented
- Customer Service
- Records maintenance and Data entry
- Customer Service Sales
- Planning
- Patience and empathy
- Microsoft and software applications
- Public Speaking
Certification
business 2019
Timeline
Cashier
Jacobs Daniels
11.2024 - 01.2025
Cashier
TOPS MarketLLC
01.2024 - Current
Medical Receptionist
HealthWorks-WNY
03.2022 - 05.2022
Cashier
TOPS MarketLLC
12.2021 - 03.2022
Child Care Assistant
Child's Creative Development Center-Tonawanda
08.2021 - 12.2021
Benefits Administrator
Willis Towers
09.2020 - 04.2021
Auto Insurance Agent
GEICO, Government Employees Insurance
09.2019 - 04.2020
Receptionist/Administrative assistant
SPS Temporaries/ Mj Peterson
08.2019 - 11.2019
Doordash Driver
UberEATS-Amherst
05.2019 - 06.2024
Uber Eats Driver
UberEATS-Amherst
05.2019 - 06.2024
Crew Member/Cashier
Sonic
03.2019 - 06.2019
Housekeeper
Fairfield Inn/Marriott
09.2018 - 12.2018
team member
Tim Hortons
12.2017 - 04.2018
Sales associate/cashier
Jcpenney
08.2017 - 08.2018
crew memeber
burger king
07.2015 - 08.2018
Certification Diploma - Business Administration And Management
Bryant And Stratton College
High School Diploma -
Kenmore East
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