Patrick Ciceron
Miami
Summary
Detail-oriented professional with a proven track record in everchanging environments of operations and logistics. Known for swift navigation and adherence to safety protocols, enhancing service efficiency and customer trust.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Roadside Assistance Technician
AAA
05.2025 - 04.2026
- Provided roadside assistance for vehicles, including jump-starts, tire changes, and fuel delivery.
- Diagnosed vehicle issues to determine appropriate assistance solutions effectively.
- Utilized GPS systems to navigate efficiently to service locations.
- Collaborated with dispatch team to ensure timely response and customer satisfaction.
- Maintained tools and equipment in safe, operational condition for effective service delivery.
- Documented service calls accurately in company database for record-keeping and analysis.
- Adhered to safety protocols while performing roadside services under various conditions.
- Boosted customer loyalty through prompt communication and follow-up regarding ongoing or unresolved issues.
- Reduced response times for service calls by efficiently navigating through various routes and traffic conditions.
- Utilized advanced diagnostic tools to quickly identify and resolve complex automotive problems onsite.
Package Handler
FedEx
05.2025 - 02.2026
- Loaded and unloaded packages efficiently, ensuring timely delivery processes.
- Operated material handling equipment to move freight accurately throughout the facility.
- Sorted packages based on destination, optimizing workflow for maximum efficiency.
- Assisted in maintaining cleanliness and organization of work areas, enhancing safety standards.
- Collaborated with team members to meet daily shipping targets consistently.
- Conducted regular inspections of handling equipment to ensure operational reliability.
- Followed safety regulations to maintain safe work environment.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Moving Truck Driver
Two Men And A Truck
01.2023 - 05.2025
- Operated moving trucks safely, adhering to all traffic regulations and safety protocols.
- Loaded and unloaded furniture and belongings efficiently, ensuring damage-free transportation.
- Communicated effectively with clients to confirm details and address concerns during moves.
- Maintained accurate logs of daily activities, routes, and vehicle inspections for compliance.
- Trained new drivers on best practices for loading, unloading, and customer service standards.
- Resolved on-site challenges proactively, ensuring smooth execution of moving operations.
- Provided exceptional service to customers through clear communication and careful handling of their items during the moving process.
Restaurant Manager
Lovelys
01.2018 - 01.2023
- Managed daily restaurant operations, ensuring high-quality service and guest satisfaction.
- Trained and mentored staff on best practices for food safety and customer service.
- Streamlined inventory management processes to reduce waste and improve cost efficiency.
- Implemented staff scheduling systems to optimize labor costs while maintaining service standards.
- Conducted regular performance evaluations to enhance team productivity and morale.
- Analyzed financial reports to identify areas for improvement in profitability and operational efficiency.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Education
GED -
North Miami Senior High School
North Miami, FLSkills
- Customer service
- Safe driving practices
- Tire changing
- Basic electrical
- Heavy lifting
- Fuel delivery
- Vehicle inspection
- Vehicle diagnostics
- Incident documentation
- Route navigation
- Mechanical troubleshooting
- Roadside assistance
- Emergency repairs
- Mechanical aptitude
- Wheel lift towing
- Flatbed towing
- Automotive tools usage
- Winching services
- Road safety awareness
- Locksmith
- Lockout assistance
Certification
- AST - Advanced Service Technician
- Welding Training - 2 Years
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Roadside Assistance Technician
AAA
05.2025 - 04.2026
Package Handler
FedEx
05.2025 - 02.2026
Moving Truck Driver
Two Men And A Truck
01.2023 - 05.2025
Restaurant Manager
Lovelys
01.2018 - 01.2023
GED -
North Miami Senior High School