Summary
Overview
Work History
Education
Skills
Timeline
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I'Mariyah Goodman

I'Mariyah Goodman

Jacksonville,Florida

Summary

Dynamic professional with a robust background in delivering quality results through effective teamwork and adaptability. Expertise in task management, problem-solving, and ensuring seamless operations consistently leads to successful outcomes in maintenance, repair, and general labor. Recognized for reliability and a strong work ethic, coupled with the ability to meet evolving demands with a positive attitude. Committed to achieving goals and enhancing team success while excelling in fast-paced environments and maintaining an exemplary attendance record.

Overview

6
6
years of professional experience

Work History

Warehouse Pick Worker

Amazon
10.2024 - 11.2024
  • Operated machinery to ensure efficient workflow and production quality.
  • Maintained inventory levels through regular stock checks and organized storage solutions.
  • Collaborated with team members to meet daily production targets and improve output consistency.
  • Followed safety protocols to minimize risks and maintain a secure working environment.
  • Monitored product quality during manufacturing processes, identifying discrepancies for correction.
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Reported defective products or machinery to supervisor.

Cashier

Freddy's Frozen Custard & Steakburgers
01.2023 - 07.2023
  • Processed customer transactions accurately using point-of-sale systems.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Assisted customers with menu selections and inquiries to enhance service experience.
  • Collaborated with team members to ensure efficient workflow during peak hours.
  • Handled cash, credit, and debit transactions while ensuring security protocols were followed.
  • Resolved customer complaints and provided effective solutions to enhance satisfaction.
  • Trained new staff on operational procedures and customer service standards.
  • Monitored inventory levels and communicated needs for restocking supplies promptly.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Cashier

Wendy's
10.2021 - 04.2022
  • Process sales transactions
  • Calculate the cost of products or services
  • Accept payments
  • Calculate and return change when required by the payment method
  • Maintain adequate change denominations in the cash drawer and request additional change
  • Answer customer questions about products or services
  • Reconcile cash drawers and sales receipts
  • Report issues with equipment
  • Work as a team to meet store sales goals
  • Handle customer complains
  • Maintain clean and tidy checkout area
  • Assist in stocking and rotating merchandise

Cashier

Auntie Annes
04.2019 - 02.2020
  • Process sales transactions
  • Calculate the cost of products or services
  • Accept payments
  • Calculate and return change when required by the payment method
  • Maintain adequate change denominations in the cash drawer and request additional change
  • Answer customer questions about products or services
  • Reconcile cash drawers and sales receipts
  • Report issues with equipment
  • Work as a team to meet store sales goals
  • Handle customer complains
  • Maintain clean and tidy checkout area
  • Assist in stocking and rotating merchandise

Education

Highschool diploma -

Jean Ribault high
Jacksonville, FL
05.2022

Skills

  • Handling money
  • Heavy lifting
  • Restocking skills
  • Taking orders as well as preparing them
  • Cleaning work area
  • Training employees
  • Restocking
  • Inventory
  • Answering phones
  • Problem-solving
  • Customer service
  • Inventory stocking
  • Equipment maintenance

Timeline

Warehouse Pick Worker

Amazon
10.2024 - 11.2024

Cashier

Freddy's Frozen Custard & Steakburgers
01.2023 - 07.2023

Cashier

Wendy's
10.2021 - 04.2022

Cashier

Auntie Annes
04.2019 - 02.2020

Highschool diploma -

Jean Ribault high

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