Imauri Sanders
Summary
Dynamic Health Unit Clerk with proven expertise at Cincinnati Children's Hospital, excelling in patient care coordination and HIPAA compliance. Recognized for enhancing communication among healthcare teams and streamlining processes, resulting in improved patient satisfaction. Strong organizational skills and a commitment to professionalism drive success in fast-paced environments.
Experienced with medical record management, patient communication, and administrative support. Utilizes organizational skills to ensure efficient healthcare operations and smooth patient experiences. Knowledge of medical terminology, patient confidentiality, and healthcare procedures enhances service quality and team effectiveness.
Healthcare professional with proven track record in healthcare administration, prepared to bring organizational skills and attention to detail to new role. Valued for strong communication and collaborative approach, consistently supporting team goals and adapting to dynamic healthcare settings. Known for effective patient management and administrative support.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Health Unit Clerk
Cincinnati Children's Hospital Burnet Campus
02.2023 - Current
- Seamlessly managed multiple tasks and deadlines in a fast-paced environment, consistently meeting or exceeding performance expectations.
- Collaborated with interdisciplinary teams to ensure coordinated care for patients across all departments.
- Enhanced communication between healthcare professionals by promptly relaying messages and scheduling appointments.
- Streamlined patient registration processes by accurately entering demographic data into electronic health record systems.
- Contributed to the reduction of medical errors by verifying test results and maintaining proper documentation standards.
- Provided exceptional customer service to patients and their families, addressing questions and concerns promptly and professionally.
- Coordinated patient admissions, transfers, and discharges to optimize bed management and patient flow.
- Maintained a clean and organized work environment, contributing to efficient hospital operations.
- Facilitated timely discharge planning by coordinating transportation arrangements for patients upon release from the hospital setting.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
Store Manager in Training
Hibbett Sporting Goods
02.2021 - 03.2024
- Provided excellent customer service by addressing inquiries, resolving issues, and ensuring each guest had an enjoyable shopping experience.
- Oversaw daily store operations, ensuring smooth workflows and timely completion of tasks for optimal customer experience.
- Evaluated employee performance against established goals, providing coaching or corrective action as needed to support individual development plans.
- Improved store efficiency by streamlining inventory management and implementing effective merchandise organization strategies.
- Developed strong customer relationships through attentive service and proactive resolution of concerns, resulting in increased customer satisfaction.
- Coordinated special events such as in-store promotions or community outreach programs to increase visibility within the local market area.
- Implemented loss prevention measures, reducing shrinkage rates and protecting company assets.
- Optimized store layout for better customer flow, increasing foot traffic and overall sales numbers.
- Enhanced staff productivity by providing thorough training, clear expectations, and consistent performance feedback.
- Enhanced visual merchandising displays using creative design techniques that captured customer attention and showcased featured products.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Psychology
Bowling Green State University
Bowling Green, OH05-2027
High School Diploma -
Princeton High School
Cincinnati, OH05-2019
Skills
- Strong organizational skills
- HIPAA compliance
- Professionalism and ethics
- Data entry proficiency
- Healthcare software
- Medical terminology proficiency
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Verbal and written communication
- Adaptability and flexibility
- Detail-oriented
Certification
CPR certification
Timeline
Health Unit Clerk
Cincinnati Children's Hospital Burnet Campus
02.2023 - Current
Store Manager in Training
Hibbett Sporting Goods
02.2021 - 03.2024
Psychology
Bowling Green State University
High School Diploma -
Princeton High School
Similar Profiles
Tami BishopTami Bishop
Registered Nurse, PACU at Cincinnati Children's Hospital Burnet CampusRegistered Nurse, PACU at Cincinnati Children's Hospital Burnet Campus
Jennifer PieraniJennifer Pierani
Post Anesthesia Care Unit Registered Nurse II at Cincinnati Children's Hospital Burnet CampusPost Anesthesia Care Unit Registered Nurse II at Cincinnati Children's Hospital Burnet Campus
Bhumika AdhikariBhumika Adhikari
Phlebotomist at Cincinnati Children's Hospital Burnet CampusPhlebotomist at Cincinnati Children's Hospital Burnet Campus
Parampreet BhangooParampreet Bhangoo
Health Unit Clerk at Practicum - BC Children HospitalHealth Unit Clerk at Practicum - BC Children Hospital
Sarah ManaloSarah Manalo
Health Unit Clerk at Bethany RiverviewHealth Unit Clerk at Bethany Riverview