Summary
Overview
Work History
Education
Skills
Timeline
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Imaya Paul

Lawrenceville,GA

Summary

Proven leader in educational and retail settings, excelling in classroom management and customer engagement at KinderCare Learning Centers. Skilled in fostering academic growth and resolving customer complaints, enhancing satisfaction and operational efficiency. Demonstrates critical thinking and sales expertise, contributing to significant improvements in learning outcomes and customer retention.

Overview

5
5
years of professional experience

Work History

Teacher

KinderCare Learning Centers
08.2023 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

Cashier Team Lead

Lawrenceville Beauty Mart
04.2023 - 07.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Maintained clean sales floor and straightened and faced merchandise.

Cashier Manager

WNB Factory
07.2021 - 01.2022
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Built positive relationships with customers to increase repeat business.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.

Summer Camp Aide

Ducula Park Activity Building
06.2019 - 07.2019
  • Provided compassionate care for individual camper needs, addressing homesickness or other concerns as they arose.
  • Offered support during mealtimes by helping serve food, refilling drinks, or addressing dietary restrictions as necessary.
  • Developed strong rapport with campers, fostering a sense of community and belonging within the group.
  • Provided first aid assistance when needed adhering strictly to established safety protocols.
  • Supported camp counselors in maintaining a safe and inclusive environment for all campers.
  • Aided in coordinating transportation arrangements for field trips or off-site excursions.
  • Implemented effective behavior management strategies to maintain a positive atmosphere within the group setting.
  • Collaborated closely with fellow aides and counselors to create an enjoyable summer experience that exceeded expectations for both campers and staff members alike.

Education

High School Diploma -

Collins Hill High School
Suwanee, GA
05.2023

Skills

  • Classroom Management
  • Critical Thinking
  • Lesson Planning
  • Motivating students
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Cash Register Operation
  • Customer Engagement
  • Sales expertise

Timeline

Teacher

KinderCare Learning Centers
08.2023 - Current

Cashier Team Lead

Lawrenceville Beauty Mart
04.2023 - 07.2023

Cashier Manager

WNB Factory
07.2021 - 01.2022

Summer Camp Aide

Ducula Park Activity Building
06.2019 - 07.2019

High School Diploma -

Collins Hill High School

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Imaya Paul