Summary
Overview
Work History
Education
Skills
Timeline
Generic

Imee Gruspe

Maryland Heights,MO

Summary

Dynamic professional with extensive experience at Foxtrot Avion, excelling in proper sanitization and health safety awareness. Proven track record in enhancing operational efficiency and training staff, fostering a culture of reliability and teamwork. Committed to maintaining high standards in aviation regulations and customer satisfaction.

Professional cleaning specialist with background in ensuring cleanliness and hygiene standards in high-turnover environments. Proven ability to handle cleaning tasks efficiently while contributing to safe and welcoming space for passengers. Known for strong teamwork and flexibility in adapting to changing needs, ensuring consistent results.

Diligent Desired Position with background in maintaining cleanliness and order in high-traffic environments. Proven ability to handle cleaning tasks efficiently while ensuring hygienic and welcoming space for passengers. Demonstrated reliability and attention to detail in team settings.

Hardworking Aircraft Service Attendant with expertise in inspecting, cleaning and repairing aircraft exteriors. Over Number years of experience operating service and towing vehicles. Team player with excellent communication and interpersonal skills.

Overview

5
5
years of professional experience

Work History

Cabin Cleaner Customer Service Ramp

Foxtrot Avion Stl Lambert Airtport
Lambert Airport
03.2024 - Current
  • Cleaned and sanitized aircraft interiors to ensure passenger comfort and safety.
  • Inspected cabin areas for cleanliness, reporting maintenance issues to appropriate personnel.
  • Collaborated with team members to streamline cleaning processes, enhancing efficiency.
  • Managed inventory of cleaning supplies, ensuring availability and compliance with safety standards.
  • Trained new staff on cleaning protocols and safety procedures to maintain high standards.
  • Implemented quality control measures, improving consistency in cabin cleanliness and presentation.
  • Developed checklists for routine cleaning tasks, optimizing workflow and reducing time spent per task.
  • Assisted in emergency response drills, contributing to overall safety preparedness within the team.

Supervisor

Hudson Group Llc Stl Airport
Lambert Airport
03.2024 - 04.2026
  • Supervised daily operations to ensure compliance with company standards and procedures.
  • Trained and mentored staff on best practices for customer service and operational efficiency.
  • Implemented inventory management processes to optimize stock levels and reduce waste.
  • Coordinated team schedules to maintain adequate staffing during peak hours.
  • Monitored performance metrics to identify areas for improvement in service delivery.
  • Led safety training sessions, promoting a culture of workplace safety among team members.
  • Resolved customer inquiries and complaints, enhancing overall guest satisfaction ratings.
  • Developed and maintained positive relationships with vendors to streamline supply chain operations.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Assist Customer Service Wheelchair

G2 Secure Staff Stl Lambert Airport
Lambert Airport
01.2022 - 04.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

High School Diploma -

Philippines
Philippines
10.1987

Skills

  • Proper sanitization
  • Laundry skills
  • Health and safety awareness
  • Reliability and punctuality
  • Organizational growth
  • Efficient cleaning techniques
  • Cross-training
  • Aviation regulations
  • Upholstery care

Timeline

Cabin Cleaner Customer Service Ramp

Foxtrot Avion Stl Lambert Airtport
03.2024 - Current

Supervisor

Hudson Group Llc Stl Airport
03.2024 - 04.2026

Assist Customer Service Wheelchair

G2 Secure Staff Stl Lambert Airport
01.2022 - 04.2024

High School Diploma -

Philippines