IMELDA ALDAVA
Norman,OK
Summary
Overview
8
8
years of professional experience
Work History
Senior Student Service Coordinator
University of Oklahoma Honors College
2022.09 - Current
- Run Instagram, Facebook, Twitter, and LinkedIn accounts for University of Oklahoma Honors College
- Responsible for Honors College website: web updates, bi-annual newsletter, complete site redesign in Spring 2023
- Advisor for 6 different student organizations and student programs
- Assist in running front office: answering phones, fielding questions, answering emails, supply ordering
- Staff Support: Application coordinator for Honors College and Medical Humanities Scholars Program,
- Undergraduate Research Day, create promotional and event materials, and assist with day of event tasks,
- Create college specific reports as needed.
- Assist in college recruitment events. Organize day of provisions, create college recruitment materials. Act as college representative and spokesperson during event.
- Clear students for graduation, work with advisors and other departments to ensure student's graduation requirements have been met.
- Handle class scheduling and room reservations for entire college.
- Assist in management of 4 student workers.
Salon Coordinator
CV Style Co
2020.07 - 2022.09
- Answered telephones and welcomed clients to assist, answer questions and direct
- Addressed inquiries, and maintained customer relations
- Coordinated with staff to fulfill customer requests
- Maintained daily calendars, set appointments with clients and planned daily office events
- Created and posted content for social media.
Salon Manager
THE SOCIAL CLUB
2018.03 - 2020.07
- Greeted and directed visitors to appropriate personnel and answered average of 50 calls and emails daily
- Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies
- Placed inventory orders, monitored shelf stock and tracked expenses
- Handled staff development, budgeting and supply ordering
- Streamlined business efficiencies by managing budgets, handling vendor accounts and scheduling appointments
- Wrote social media content to increase engagement with customers.
Receptionist
THE SOCIAL CLUB
2018.03 - 2018.09
- Greeted and directed customers to appropriate personnel and answered average of 50 calls and emails daily
- Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction
- Received deliveries, scanned packages and updated orders in internal database
- Cashiered with two cash registers at once in tandem to maximize customer flow
- Created and posted useful, creative and timely content on social media, blog and website.
- Assisted in organizing monthly Art Walk events Coordinated with local artists and vendors in art show set up. Work day of event, by selling art, serving drinks, and promoting local business.
Office Manager
COREDINATION PILATES
2016.09 - 2017.09
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records
- Monitored payments due from clients and promptly contacted clients with past due payments
- Coded and entered daily invoices with in-house accounting software
- Reviewed files and records to obtain information and respond to requests
- Automated office operations for managing client correspondence, payment schedules and data communications.
Education
ASSOCIATE OF APPLIED SCIENCE - PUBLIC RELATIONS, ADVERTISING, APPLIED
Oklahoma City Community College
Oklahoma City, OK05.2024
Skills
- Staff Development
- Scheduling and Coordinating
- Project Planning
- Problem Resolution
- Fluent in Spanish
- Multitasking and Organization
- Microsoft Office Suite
- Multi-Line Telephone Skills
- Boulevard, Mindbody, and Square Appointments
- Content Creation
- Adobe Experience Manager
- COGNOS Reporting
- Adobe Photoshop and InDesign
- Slate Application System
References
Dr. Brian Johnson Ph.D.
Associate Professor of Writing and Rhetoric
Director, Honors at Oxford Program
Nationally Competitive Scholarships Advisor
E-mail: bjohn@ou.edu
Phone: 405-325-9428
Tanya Miller Eager
Executive Assistant to Dean John Klier at Gallogly College of Engineering
Previously: Office Manager at University of Oklahoma Honors College
E-mail: maverickly@ou.edu
Phone: 405-361-1751
Jeff Cooper M.A.
Honors College Advisor
E-mail: jdcooper@ou.edu
Phone: 405-325-8692
Timeline
Senior Student Service Coordinator
University of Oklahoma Honors College
2022.09 - Current
Salon Coordinator
CV Style Co
2020.07 - 2022.09
Salon Manager
THE SOCIAL CLUB
2018.03 - 2020.07
Receptionist
THE SOCIAL CLUB
2018.03 - 2018.09
Office Manager
COREDINATION PILATES
2016.09 - 2017.09
ASSOCIATE OF APPLIED SCIENCE - PUBLIC RELATIONS, ADVERTISING, APPLIED
Oklahoma City Community College
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