Imelda Angulo-Vidana
Montclair,CA
Summary
Operations Leader with 10+ years of experience leading high-volume distribution and warehouse operations. Demonstrated capability driving Safety, Quality, Delivery, Cost, and Morale through consistent application of Toyota Production System (TPS), FMDS routines, standardized work, and respectful leadership. Recognized for people development, problem solving, and sustainable continuous improvement.
Overview
1
1
Certificate
12
12
years of professional experience
Work History
Operations Leader
Toyota Motor North America (National Distribution Center)
Ontario, CA
09.2025 - Current
- Lead daily operations with full accountability for Safety, Quality, Delivery, Cost, and Morale of 88 Non-Union Team members
- Champion TPS and FMDS routines include daily Gemba walks, tier meetings, and abnormality management.
- Increased department Inbound/ Outbound LPH by implementing Production Visuals and redirecting Picking Zone Locations (last 3 consecutive month Department above 100%)
- Reduced Muda in Consolidation Zone by incorporating effective 5s methodology that improved Team members efficiency by creating organizational standards
- Implemented engineering safety countermeasures (blue cart brake system) to proactively reduce risk exposure.
- Champion for creating events to improve culture team members morale and teamwork.
- Holding critical conversations respectfully to improve peer to peer and team integrity and building trust along with proactive safety work environment.
Operations Leader
Toyota Motor North America (Parts Distribution Center)
Torrance, CA
02.2022 - 09.2025
- Lead daily operations with full accountability for Safety, Quality, Delivery, Cost, and Morale Teamster Union Team member.
- Champion TPS and FMDS routines include daily Gemba walks, tier meetings, and abnormality management.
- Led Breakbulk and Bin Picking Kaizen initiatives supported by time studies, delivering a +2-line LPH improvement by eliminating waiting waste. (Consolidating Job functions and reducing machine vs. team member interactions)
- Improved labor utilization by rebalancing Utility and Computer TM work, enabling full work without added headcount.
- Implemented engineering safety countermeasures (blue cart brake system) to proactively reduce risk exposure.
- Develop and coach team members and peer leaders through respectful feedback and standard work adherence.
Part Distribution Center Supervisor
FCA Group
Ontario, CA
07.2019 - 02.2022
- Led 56–64 United Auto Workers team members in a high-volume parts distribution environment.
- Delivered results across Safety, Quality, Delivery, Cost, Morale, and Environment metrics.
- Led daily staffing, workload allocation, and KPI performance reporting.
- Educated team members on Lean, 5S, and Kaizen fundamentals.
- Reduced Cross Dock trailers storage to target (15 daily trailers storage in yard to 5 Cros Dock trailers)
- Workload planner with focus on operation’s needs (negation with UAW)
- Created strong work relations among Management and Union workers based on respect and customer service first.
Operations Supervisor
Caleres Inc.
Chino, CA
01.2019 - 07.2019
- Supervised 62–70 team members in Direct-to-Consumer and Pick-to-Cart operations.
- Ensured on-time fulfillment for UPS, FedEx, and Amazon orders.
- Cross-trained team members to improve flexibility and labor resilience.
- Trained 80 Team members in a 100% automated facility process and safety procedures
Apparel Processing Supervisor
Converse
Ontario, CA
11.2017 - 01.2019
- Achieved 99% cross-training across shipping, receiving, and reverse logistics.
- Implemented Lean and 6S improvements at the department level.
- Guided team to Outstanding Performance Team recognition.
Shipping Group Supervisor
Walgreens
Moreno Valley, CA
03.2017 - 11.2017
- 37 team members in a highly automated shipping environment.
- Participated in Kaizen projects and reinforced standardized work.
Operations Supervisor
DHL Supply Chain
Rancho Cucamonga, CA
01.2014 - 07.2016
- Managed associate teams in high-volume inbound, outbound, and Forward/Reverse logistics operations.
- Planned daily labor, minimized overtime, and reinforced safety compliance.
- Implemented 5S and continuous improvement initiatives.
Education
Bachelor of Science - Technology & Operations Management
California State Polytechnic University
PomonaAssociate of Arts - Natural Sciences & Mathematics / Communications
Mt. San Antonio College
Skills
- Toyota Production System (TPS)
- FMDS
- SQDCM Management
- Safety & Quality Leadership
- Labor Planning & LPH
- Standardized Work
- PDCA / Basic A3 / A4 Problem Solving
- Team Member Development
- Union & Non-Union Operations
- KPI Reporting
Certification
- Six Sigma Black Belt – In Progress
- SAP
- AS400
- Red Prairie
- R-Log
- ADP
- MS Office
- MS Project
Timeline
Operations Leader
Toyota Motor North America (National Distribution Center)
09.2025 - Current
Operations Leader
Toyota Motor North America (Parts Distribution Center)
02.2022 - 09.2025
Part Distribution Center Supervisor
FCA Group
07.2019 - 02.2022
Operations Supervisor
Caleres Inc.
01.2019 - 07.2019
Apparel Processing Supervisor
Converse
11.2017 - 01.2019
Shipping Group Supervisor
Walgreens
03.2017 - 11.2017
Operations Supervisor
DHL Supply Chain
01.2014 - 07.2016
Associate of Arts - Natural Sciences & Mathematics / Communications
Mt. San Antonio College
Bachelor of Science - Technology & Operations Management
California State Polytechnic University