Imelda Castillo
Inglewood,CA
Summary
Knowledgeable Medical Records Assistant with strong foundation in medical record management and patient information handling. Successfully maintained accurate and organized patient files, contributing to streamlined administrative processes. Demonstrated proficiency in electronic health records systems and ensured compliance with health information regulations.
Overview
15
15
years of professional experience
Work History
Medical Records Assistant
Sunset Park / Ocean Park Healthcare
07.2021 - Current
- Assisting with medical records in coming calls
- Auditing
- Scanning records
- Filling records/Discharged charts
- Emailing/Faxing
- Medical records request
- Closing charts
- Creating new charts
- Creating Dialysis folders
- Ordering medical records supplies
- Organizing Nursing station
Receptionist
California Post Acute Care
09.2018 - 07.2021
- Greeting guest and provide them with excellent customer service
- Screening phone calls and take down messages
- Accepting all letters and packages
- Monitoring and forwarding faxes
- Tracking and ordering office equipment and supplies
- Faxing/Mailing/Scanning documents
- Passing out Checks
- Change names on doors when we had room changes or new admissions
- Make wristbands for new admissions
- Screening Employees, Guest who came inChecked Insurance eligibility
- Ensure lobby was clean and organized
Administrative Assistant
Tax services
11.2018 - 06.2019
- Ensured the front desk is neat, presentable and equipped with all necessary supplies
- Answered all client questions and incoming calls
- Redirected phone calls and take down messages
- Accepted all letters and packages
- Monitored and forward email
- Tracked and order office equipment and supplies
- Filed documents
- Created new files
- Scheduled Appointments
Sales Associate
Old Navy
11.2009 - 04.2018
- Managed incoming calls
- Handled transactions
- Responsible for fitting room and go backs
- Delivered excellent customer service
- Performed daily stock and inventory
- Organized shelves and racks
- Arranged new merchandise with signage and display
- Trained new employees
- Maintained knowledge of current sales and promotions
Education
High school diploma -
Santa Monica High School
Santa Monica, CA06.2010
Skills
- Customer service Oriented
- Reliable
- Team Player
- Detail Oriented
- Adaptable
- Highly Organized
- Computer Oriented
- Listening and Communication Skills
- Phone Oriented
- Time management
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Medical Records Assistant
Sunset Park / Ocean Park Healthcare
07.2021 - Current
Administrative Assistant
Tax services
11.2018 - 06.2019
Receptionist
California Post Acute Care
09.2018 - 07.2021
Sales Associate
Old Navy
11.2009 - 04.2018
High school diploma -
Santa Monica High School
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