Summary
Overview
Work History
Education
Skills
Timeline
Generic

Imelda Gutierrez

Administrative Assistant
San Jose,California

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

ADMINISTRATIVE ASSISTANT

MHTB ACCOUNTANCY GROUP OF Silicon Valley
9 2005 - 8 2024
  • Phones, mail, email secured documents, fax, filing, scanning, order supplies, customer service
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Customer Service/ Office Assistant

Homeguard Inc
02.2005 - 08.2005
  • Phones, data entry in Access, scheduling, copy, fax, file and email

Receptionist

Sunrise Telecom
02.2001 - 08.2001
  • Phones, copied, faxed, filed, mail, Administrative duties
  • Delivered inner office mail to second building

Receptionist/ Customer Service

Mission Trail Waste Systems
11.1999 - 01.2001
  • Maintained professional demeanor at all times
  • Interfaced with clients and implemented their requests while maintaining excellent customer satisfaction
  • Answered phones and routed calls to the right party

Education

Associate in Applied Science Degree in Computer Business Administration -

Heald College

Skills

Microsoft Excel

Timeline

Customer Service/ Office Assistant

Homeguard Inc
02.2005 - 08.2005

Receptionist

Sunrise Telecom
02.2001 - 08.2001

Receptionist/ Customer Service

Mission Trail Waste Systems
11.1999 - 01.2001

ADMINISTRATIVE ASSISTANT

MHTB ACCOUNTANCY GROUP OF Silicon Valley
9 2005 - 8 2024

Associate in Applied Science Degree in Computer Business Administration -

Heald College
Imelda GutierrezAdministrative Assistant