Summary
Overview
Work History
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Imelda Jimenez

Fountain Valley,CA

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Restaurant Food Server

Ruby's Diner
Corona Del Mar, CA
10.2001 - Current
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Increased sales significantly by upselling higher-end products to customers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Food Server

Coco's Restaurant
Lake Forest, CA
09.1998 - 11.2004
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Completed table resets by wiping down surfaces and refilling condiments.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.

Skills

  • Specials Promotion and Upselling
  • Food and Beverage Service
  • Menu Memorization and Presentation
  • Staff Training
  • Food Safety Standards
  • Warm and Friendly
  • Team Player
  • High Energy and Stamina
  • Cleaning and Sanitizing
  • Cool Under Pressure

Accomplishments

    Team member of the year in 2016

    Food handler card

    Server Trainer

Certification

Food Handler Card

Server Trainer Certified

Languages

English
Spanish
Native or Bilingual

Timeline

Restaurant Food Server

Ruby's Diner
10.2001 - Current

Food Server

Coco's Restaurant
09.1998 - 11.2004

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Imelda Jimenez