Experienced Community Outreach Coordinator with a background in public works communication, community meetings, and constituent service. Strengths include communication, public engagement, and program coordination.
Overview
22
22
years of professional experience
Work History
Community Outreach Coordinator
City of Indianapolis Department of Public Works
Indianapolis, IN
03.2005 - 09.2026
Coordinated neighborhood outreach for public works projects, aligning communication with construction schedules and community concerns.
Managed constituent inquiries, resolving service questions and directing issues to appropriate department staff.
Developed public notices, meeting materials, and project updates using clear, accessible messaging.
Facilitated community meetings and presentations to gather feedback on infrastructure improvements.
Coordinates departmental public meetings focused on design and construction of projects
Plans, develops, coordinates and implements special events including open houses, ground
breakings and national events celebrations from inception to completion
Creates and distributes collateral materials including fact sheets, public meeting notices,
event flyers, etc.
Develops outreach initiatives to increase awareness of departmental services
Negotiates sponsorship opportunities and solicits speakers and/or volunteers for
departmental events
Recruits volunteers and provides volunteer training, supervision and recognition.
Resolves constituent problems and/or complaints with assistance from other
city/county agencies or outside sources
Assist in implementing department goals by providing coordination, leadership and planning
Represents the department at various city, business, community and neighborhood events
and delivers presentations as needed
Coordinated community outreach for public works projects, aligning communications with neighborhood associations and civic stakeholders.
Facilitated public meetings to gather resident feedback and address concerns related to infrastructure improvements.