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Imelda  Pengson

Imelda Pengson

Streamwood,IL

Summary

1. Office-related work experience: Recruitment, Scheduling & Staffing Experience: With more than 2 years of experience in recruitment, scheduling, and staffing, I have gained extensive knowledge and expertise in the most important and advanced recruitment and scheduling, and staffing used today. has implemented programs related to the job role such as using different kinds of software and using social media platforms. Having this skill set could bring similar results to your organization. Scheduler: Clear care Certified Self-Employed Recruiter navigating different social media platforms such as Facebook, and Care. com, Workday,& Google Workspace, I am computer savvy and I have excellent skills in Referral, outsourcing & facilitating Corporate Training. My job mixed experience in different industries such as in Warehouses will be very beneficial in my job role as a Recruiter. Authorized to work in the US for any employer Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

2. Inquisitive Private Tutor is committed to promoting student confidence and academic success through hands-on tutoring and individualized support. Skillful in sharing knowledge and concepts with students. Strong communication and planning skills.

A focused healthcare professional & is well-versed in promoting a healthy lifestyle by coordinating and supervising activities in alignment with client needs and abilities. Proven history of inspiring and fostering client well-being across 5 years of experience in related roles.

3. Dedicated to serving the unique needs of each client and improving quality of life. Safety-minded and caring with personality, organizational skills, and attention to detail to care for children of different ages. A reliable individual with a flexible schedule and a desire to help children reach their full potential.

4. Enthusiastic Paraprofessional and classroom support aide knowledgeable about education improvement plans and approaches. Offering 3 years in education working with various types of struggling students. Tech-savvy and adept user of various Software and various classroom technologies. Passionate Special Education Paraprofessional devises successful student strategies and manages classroom activities. Offers advanced qualifications combined with an understanding of autism spectrum disorder and learning disabilities. Enthusiastic Special Education Paraprofessional experienced in small group instruction and student supervision. Sharp and highly trained with a desire to positively impact students with learning disabilities.

Overview

10
10
years of professional experience

Work History

Senior Personal Care Assistant,tutor

Care.com
, Illinois
05.2023 - Current
  • Present
  • Organizes creative developmental games
  • Play with toddlers
  • Preparing kid's meals and feeding them
  • Schedules nap time
  • Teaches appropriate behaviors
  • Teaches sign language for toddlers
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Assisted with meal planning to meet nutritional plans.
  • Assisted students in finding useful study methods to enhance academic performance.
  • Utilized positive reinforcement techniques to encourage and motivate students.
  • Designed a comfortable tutoring environment conducive to learning.
  • Assessed student progress at each session, making recommendations that increased the effectiveness of tutoring and lessons.
  • Created and implemented individual lesson plans based on student learning styles.
  • Collaborated with parents to determine student needs, develop tutoring plans, and assess student progress.
  • Coached tutees in study skills, note-taking, organization and time management.
  • Prepared for tutoring appointments by learning about key topics and planning out structured activities.
  • Participated in training and development sessions to improve tutoring practices or learn new tutoring techniques.
  • Researched or recommend textbooks, software, equipment, or other learning materials to complement tutoring.

Online Caregiver Trainer

Self-Employed
Streamwood, IL
10.2022 - Current
  • Provides online training for caregivers locally & abroad.
  • Explained goals and expectations required of trainees.
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Suggested and offered specific training programs to help workers maintain or improve job skills.
  • Participated and attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
  • Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Created and offered additional materials to enhance training.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Assessed training needs through surveys, interviews with employees, or focus groups.
  • Coordinated recruitment and placement of training program participants.

Online ESL Tutor Instructor

Self-Employed
Streamwood, IL
01.2021 - Current
  • Building meaningful connections with students from diverse backgrounds
  • Instructing students over video chat
  • Diagnosing student needs through active listening techniques and questioning strategies
  • Recognizing different learning styles and student preferences
  • Designing differentiated learning goals
  • Staying up to date with the school curriculum
  • Preparing and delivering lessons to improve students' reading, writing, and conversing skills
  • Developing educational content such as notes and quizzes
  • Assigning activities to facilitate students' consolidation of learning material
  • Tailoring my teaching style in accordance with students' needs
  • Managing interpersonal dynamics to ensure that the class is conducive to learning
  • Tracking and reporting on students' progress
  • Remaining up-to-date with the current learning software
  • Ensuring that all equipment is in good working condition at all times.
  • Built relationships with students of diverse cultural, social and economic backgrounds.
  • Provided one-on-one instruction for non-English speaking students within classroom settings.
  • Taught lessons encompassing range of skill-building activities for speaking, writing, reading and listening.
  • Improved student grammar and conversational skills through role play assignments.
  • Developed lesson plans to teach course materials according to schedule.
  • Customized small group and individual classroom activities based on differentiated learning needs.
  • Employed kinesthetic, visual and auditory approaches to make lessons interesting and interactive.
  • Organized supplementary materials in English for all students.
  • Gave engaging lectures and presentations to promote student learning and content retention.
  • Addressed student inquiries and concerns related to curricula, course content and class schedules.
  • Established training program objectives and created related curricula and learning materials.
  • Distributed academic resources and study materials to help students prepare for examinations.

Mail Handler /Machine & Computer Operator

Pitney Bowes
Aurora, IL
09.2020 - 10.2021
  • Receiving incoming mail bins and sorting mail into trays for processing
  • Reviewing dates, addresses, barcodes, and other postage information for all outbound mail
  • Inspecting mail for tampering, damage, and suspicious contents
  • Sorting and categorizing mail by hand and operating mail processing machines and postage meters
  • Preparing mail for distribution through correct categorization and labeling
  • Redirecting mislabeled or illegible mail for returns
  • Scanning packages for tracking logging, and updating mail database records
  • Ensuring that the mail processing machines and equipment are maintained
  • Reporting any issues with the mail or machinery to the Lead or Supervisor.
  • Operated mail processing equipment and manually sorted mail.
  • Sorted and placed mail on racks, shelves, or in bins according to a predetermined sequence.
  • Collaborated with other employees to complete large shipment orders and during high-volume mailing periods.
  • Used portable electronic scanner to track parcels and record tracking progress.

Customer Service

Prospect Airport Services
05.2013 - 06.2020
  • Assists passengers in their connecting flight
  • Assists Passengers in using a kiosk to scan Greencard, U.S.Passport
  • Assists passengers in filling out a declaration form
  • Worked with the Immigration Officer in controlling the line with a crowd of passengers.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Case Manager

St. Mary of Providence
Chicago, IL
01.2019 - 05.2020
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Maintained up-to-date case records with case activity status.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.
  • Adhered to ethical principles and standards to protect clients' confidential information.
  • Advocated for clients by obtaining information regarding treatment options and clinical status.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.
  • Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Monitored and kept meticulous records of patient treatment plans and the response of patients to medication.
  • Implemented quality disciplinary and team-building policies to foster staff satisfaction and productivity.
  • Collaborated with the healthcare team to improve care quality, reduce costs, and gauge patient progress.
  • Evaluated the work of staff and volunteers to maintain the quality and effectiveness of resources.

Education

Bachelor of Arts - Psychology Family

Clinic Colleges Incorporated
04.1995

Skills

  • Developmental disabilities experience
  • Recruiting
  • Bilingual
  • Customer service
  • Leadership
  • Sales
  • Typing
  • ATS
  • Workday
  • Succession planning
  • Memory care
  • Documentation review
  • Case management
  • Crisis management
  • Individual / group counseling
  • Behavioral therapy
  • Applied behavior analysis
  • CPR
  • Autism experience
  • Crisis intervention
  • Motivational interviewing
  • Curriculum development
  • Cognitive behavioral therapy
  • Behavioral health
  • Program development
  • Database management
  • Admistrative & Bussiness oparations (5 years)
  • Teaching
  • Tutoring
  • Clerical experience
  • Communication skills
  • Data entry
  • Microsoft Office
  • Care plans
  • English
  • Talent acquisition
  • Direct support
  • Live Chat
  • PeopleSoft
  • Google Docs (1 year)
  • Social media management
  • Group fitness
  • Certifications and Licenses
  • Food Handler Certification
  • CPR Certification
  • Assessments
  • Administrative support professional fit — Proficient
  • June 2021
  • Measures the traits that are important for successful administrative support professionals
  • Full results:
  • Proficient
  • Case management & social work — Proficient
  • March 2022
  • Determining client needs, providing support resources, and collaborating with clients and
  • Multidisciplinary teams
  • Full results: Proficient
  • Recruiting — Proficient
  • January 2022
  • Managing the candidate sourcing and selection process
  • Work style: Reliability — Proficient
  • reliable, dependable, and act with integrity at work
  • Time Management
  • Proficient in Computer software
  • Individual Instruction
  • Flexible Schedule

Additional Information

  • Cared for more than three children under the age of 5 with various schedules.(daytime,evening,night time) Created age-appropriate activities for mental and physical stimulation Oversee potty training in the evenings and on weekends. Cared for one child from infancy to toddlerhood five days a week Prepared bottles and meals daily Changed diapers. Assisted with the child's physical and emotional development through the application of age- appropriate activities. Able to supervise and assist with homework for ages 5 years old or for special education homework tasks. Proficient in developing age-appropriate learning and creativity activities. Plan and prepare meals for children while staying mindful of specific dietary needs. Prepare children for bed by supervising and assisting with their bedtime routines (baths, brushing their teeth, reading stories, etc.) Developed homework schedule and chart to help monitor children's progress and instill a sense of responsibility through positive reinforcement. Light housework to keep the home clean and tidy, including cleaning spills and washing dishes after meals. Comfortable performing cleaning tasks and using household appliances, such as washing machines, dryers, and dishwashers Preparing snacks and meals for children.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Senior Personal Care Assistant,tutor

Care.com
05.2023 - Current

Online Caregiver Trainer

Self-Employed
10.2022 - Current

Online ESL Tutor Instructor

Self-Employed
01.2021 - Current

Mail Handler /Machine & Computer Operator

Pitney Bowes
09.2020 - 10.2021

Case Manager

St. Mary of Providence
01.2019 - 05.2020

Customer Service

Prospect Airport Services
05.2013 - 06.2020

Bachelor of Arts - Psychology Family

Clinic Colleges Incorporated
Imelda Pengson