Imelda Rojas
Albuquerque,NM
Summary
Quality-focused Operator Manager with years of experience managing wide range of production activities. Driven to consistently achieve goals by allocating resources, overseeing budgets, directing employees and meeting deadlines. Talented at exceeding quality expectations by reviewing quality control report information to devise targeted changes for improving processes and performance.
Overview
8
8
years of professional experience
Work History
Operator Manager
Wienerschnitzel
06.2014 - 08.2022
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Education
GED -
CNM
Albuquerque, NMSkills
- Processing Operations Review
- Effective Communication
- Payroll Operations
- Confidential Records Management
- Customer Service
- Teamwork and Collaboration
- POS Systems
Timeline
Operator Manager
Wienerschnitzel
06.2014 - 08.2022
GED -
CNM
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