Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Imelda Salazar

Oceanside,CA

Summary

Detail-oriented legal professional transitioning into data analytics with hands-on experience in data mining, cleaning, visualization, and statistical analysis. Proven ability to analyze complex legal cases, interpret large volumes of information, and advocate for clients. Adept at transforming intricate problems into actionable insights using tools like Tableau, SQL, Excel, and R programming. Skilled in data storytelling, research, and effective stakeholder communication. Passionate about utilizing data to inform evidence-based decisions and make a meaningful impact in cross-functional environments.

Overview

12
12
years of professional experience

Work History

Attendance Technician

Rancho Buena Vista High School
08.2024 - Current
  • Maintained accurate student attendance records in school database (SIS), ensuring data integrity across 1,000+ student records.
  • Collaborate with administrators and families to reduce truancy and improve attendance rates.
  • Created reports to support interventions, improving engagement with at-risk students.
  • Gained hands-on experience with large-scale data entry and compliance documentation.
  • Cultural competency
  • Cross-team collaboration
  • Creative Problem Solving
  • Empathy and patience
  • Task Management
  • Client -Centered focus
  • Data warehousing
  • Ethics and privacy.

Customer Service Representative

Fred Loya Insurance
03.2024 - 08.2024
  • Guided customers through insurance plan selection, using needs-based analysis to recommend optimal coverage.
  • Tracked client interactions and policy updates using internal CRM systems.
  • Strengthened communication and problem-solving skills in a fast-paced environment.
  • Responded to customer requests for products, services, and company information.
  • Responded proactively and positively to rapid change.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Mexican Immigration Attorney

Self-employed
07.2017 - 03.2024
  • Represented clients in complex immigration cases, including citizenship and residency applications.
  • Analyzed legal data, prepared detailed documentation, and maintained compliance with federal regulations.
  • Developed client-focused strategies based on deep research and legal precedent.
  • Built strong interpersonal, communication, and data documentation skills.
  • Illustrated green card and immigration processes and managed communication channels to provide high level of service and consultation to immigration inquiries.
  • Collaborated with outside counsel to interpret and apply technical immigration policies and procedures.
  • Collaborated with individuals and families to evaluate applications and determine eligibility for resettlement transitions.

Tax Collector

Mexico's Federal Tax Administration Service
12.2012 - 07.2016
  • Managed collections for corporate tax accounts exceeding $100k in debt.
  • Delivered compliance notices and negotiated payments solutions with clients.
  • Maintained up-to-date records of debt balances and repayment progress.
  • Applied investigative and data tracking skills to support collections.

Education

Certificate in Business Intelligence - Intermediate SQL Programming, Advanced Excel for Analysis and Business Intelligence, Dashboards and Data Visualization for Data Analysis

UC San Diego Extended Studies
03.2025

Professional Certificate in Data Analytics - undefined

Google Career Certificate | Coursera
03.2025

Bachelor of Law - undefined

Universidad Autónoma de Baja California
07.2012

Associate of Arts - Computer Technology

Centro De Bachillerato Tecnológico Industrial Y De Servicios No. 41
Baja California
08.2007

Skills

  • Data Visualization tools
  • Basic R programming
  • SQL
  • Some exposure to Java
  • Some exposure to C
  • Cultural competency
  • Cross-team collaboration
  • Creative Problem Solving
  • Empathy and patience
  • Task Management
  • Statistical Analysis
  • Client-Centered focus
  • Data warehousing
  • Project-based thinking
  • Ethics and privacy
  • Written/Verbal communication
  • Performance improvement
  • Troubleshooting
  • Workload management
  • Job site cleanup
  • Works Well Under Pressure
  • Document preparation
  • Project Support
  • Verbal and written communication
  • Problem-solving
  • Data analysis
  • Customer service
  • Critical thinking
  • Documentation and reporting
  • Deadline compliance
  • Relationship building
  • Work Planning and Prioritization
  • User support
  • Deadline oriented
  • Issue resolution

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Attendance Technician

Rancho Buena Vista High School
08.2024 - Current

Customer Service Representative

Fred Loya Insurance
03.2024 - 08.2024

Mexican Immigration Attorney

Self-employed
07.2017 - 03.2024

Tax Collector

Mexico's Federal Tax Administration Service
12.2012 - 07.2016

Professional Certificate in Data Analytics - undefined

Google Career Certificate | Coursera

Bachelor of Law - undefined

Universidad Autónoma de Baja California

Certificate in Business Intelligence - Intermediate SQL Programming, Advanced Excel for Analysis and Business Intelligence, Dashboards and Data Visualization for Data Analysis

UC San Diego Extended Studies

Associate of Arts - Computer Technology

Centro De Bachillerato Tecnológico Industrial Y De Servicios No. 41

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Imelda Salazar