Imelda Salinas
Lindsay,CA
Summary
Proven Lab Technician and Customer Service Professional with a track record of excellence at Fruit Growers Laboratories Inc., showcasing exceptional attention to detail and bilingual communication skills. Expert in quality control and customer service, adept at enhancing client relations and achieving stringent safety standards. Demonstrates a unique blend of hard and soft skills, significantly improving operational efficiency and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Lab Technician/Customer Service Representative
Fruit Growers Laboratories Inc.
2018.03 - Current
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Cook
St. Anthony’s Retreat Center
2016.01 - 2018.03
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Bachelor of Science - Business Administration
University of Phoenix
Tempe, AZ06.2011
Skills
Attention to Detail
Quality Control
Customer Service
Client Relations
Bilingual Communication
Timeline
Lab Technician/Customer Service Representative
Fruit Growers Laboratories Inc.
2018.03 - Current
Cook
St. Anthony’s Retreat Center
2016.01 - 2018.03
Bachelor of Science - Business Administration
University of Phoenix
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