Summary
Overview
Work History
Education
Skills
Timeline
Generic

Imelda Salinas

Lindsay,CA

Summary

Proven Lab Technician and Customer Service Professional with a track record of excellence at Fruit Growers Laboratories Inc., showcasing exceptional attention to detail and bilingual communication skills. Expert in quality control and customer service, adept at enhancing client relations and achieving stringent safety standards. Demonstrates a unique blend of hard and soft skills, significantly improving operational efficiency and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Lab Technician/Customer Service Representative

Fruit Growers Laboratories Inc.
03.2018 - Current
  • Maintained documentation on tests performed in lab.
  • Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Cook

St. Anthony’s Retreat Center
01.2016 - 03.2018
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

Bachelor of Science - Business Administration

University of Phoenix
Tempe, AZ
06.2011

Skills

Attention to Detail

Quality Control

Customer Service

Client Relations

Bilingual Communication

Timeline

Lab Technician/Customer Service Representative

Fruit Growers Laboratories Inc.
03.2018 - Current

Cook

St. Anthony’s Retreat Center
01.2016 - 03.2018

Bachelor of Science - Business Administration

University of Phoenix
Imelda Salinas