Imelda Sibal
Los Angeles,CA
Summary
Dynamic and results-oriented professional with extensive experience at Cavalini Inc, focusing in outfit creation and fostering great interpersonal relationships. Proven track record in enhancing process efficiency and team collaboration, significantly contributing to operational success and customer satisfaction. Demonstrates exceptional problem-solving and time management abilities, ensuring project delivery within stringent deadlines.
Overview
5
5
years of professional experience
Work History
Production Assistant
Cavalini Inc
Los Angeles, CA
06.2024 - Current
- Work directly with the designers by providing support , checking the trims for approval and packages.
- Help in requesting samples from various factories by providing details and information.
- Coordinate directly with the factories and make sure that they followed what the customer wanted to see and order.
- Worked closely with designers to ensure that designs met specific requirements.
- Send approvals, and answer queries sent by factories for a timely and accurate sample request.
- Send emails and handles all packages sent by factories. and also handle inbound and outbound packages.
- Help in coming out with a quality clothing by choosing good fabric options and trims.
- Help in organizing the showroom, making sure all stocks are available.
- Assist the Sales Manager in Excel format and provide styles number, photo and costing.
- Sending samples to customers for fitting and follow up for any thoughts or feedbacks.
Sales Assistant
Cavalini Inc
Los Angeles, CA
01.2020 - 05.2024
- Handle orders from multiple accounts, such as Guess, Mexico accounts, Windsor, Veracci, ensuring timely delivery, adhering to their vendor manual, and meeting deadlines. Answers email inquiry related to orders and delivery.
- Ensure compliance with company policies and procedures at all times.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Work with the sales manager to provide a good customer relationship with the customers by providing accurate details regarding the order, invoice, delivery, and shipment.
- Coordinating with various departments, such as logistics and the design/production department, to ensure timely implementation of solutions for any problems that may arise.
- Assisted customers in locating products, providing detailed information and recommendations.
- Built and maintained relationships with peers and upper management to drive team success.
Receptionist
Cavalini Inc
Los Angeles, CA
01.2020 - 05.2024
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Transmitted information or documents to customers through email, or mails.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Greeted customers, answered general questions and directed to appropriate locations.
Operations Assistant
Cavalini Inc
Los Angeles, CA
09.2019 - 12.2019
- Maintained positive working relationship with fellow staff and management.
- Assisted organizational efforts by filing, entering data and answering phones.
- Answered work phones and routed correspondence to correct parties.
- Organized and maintained records of daily transactions and other operational data.
- Participated in team meetings to provide feedback on operational issues and solutions.
- Assisted in developing operational procedures to enhance workflow.
- Coordinated support to facilitate general office operations.
Education
Associate of Science - Computer Information Systems
Los Angeles Pacific College
Wilshire, Los Angeles, Ca03-2019
Skills
- Fast learner
- Great interpersonal skills
- Process improvement
- Outfit creation
- Adaptive learning
- Reliability
- Team collaboration
- Problem-solving
- Decision-making
- Customer relations
- Time management abilities
Timeline
Production Assistant
Cavalini Inc
06.2024 - Current
Sales Assistant
Cavalini Inc
01.2020 - 05.2024
Receptionist
Cavalini Inc
01.2020 - 05.2024
Operations Assistant
Cavalini Inc
09.2019 - 12.2019
Associate of Science - Computer Information Systems
Los Angeles Pacific College
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