Self-motivated and dependable as a BOH Team Leader / Cook capable of achieving high performance with minimal supervision. Proficient in assisting guests with all their needs and going beyond the call of duty in order to ensuring an excellent experience. Offering 20 years of experience working in the Hospitality and Culinary Industry.
Responsible for overseeing the efficient running and profitability of Bar and for managing their employees. Including overseeing of food preparation, maintaining quality and size of the servings, Organizing of stock, Ordering food and drink supplies, maintaining equipment, adhering to health and safety precautions, making work schedules for employees.
Food Presentation and Guest satisfaction. Responsible for Adds and Promotions which included weekly Lunch specials and new items on menu.
Coordinated the daily operations of both Front of the House (FOH) and Back of the House (BOH). Controlled operational costs and identify measures to cut waste. Created detailed reports on weekly, monthly, annual revenues and expenses. Trained new and current employees on proper customer service practices. Implemented policies and protocols that will maintain future restaurant operations.