Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Imer Zamora

Rhome,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Language

Work History

Station Coordinator

Air Transport International
03.2024 - Current
  • Coordinate shipping and receiving of aircraft parts, ensuring timely delivery and adherence to safety regulations like Dangerous Goods.
  • Researched issues to obtain appropriate answers to the best of my abilities for Inventory Control and upper management filling out LIF.
  • Maintain clean and organized store by filing paperwork, placing parts in their correct locations, sweeping and mopping working area.
  • Trained and mentored new associates

Receptionist

Moritz Chevrolet
01.2015 - 03.2022
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Organized, maintained and updated information in computer databases.
  • Tracked important information in spreadsheets and ran reports for sales and service
  • Gathered information from other dealerships to help assist in dealertrades.

Receptionist

Honda Of Fort Worth
01.2016 - 02.2022
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction .
  • Restocked supplies and submitted purchase orders to maintain stock levels needed.
  • Corresponded with clients through email, telephone, or postal mail.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Facilitated clear communication between associates and customers by distributing memos and announcements in a timely manner.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Bank Teller

First National Bank, FNB
01.2014 - 01.2015
  • Assisted customers with compromised debit cards and issued new credentials.
  • Educated customers on banking products, enabling them to make informed decisions about their finances.
  • Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
  • Processed applications for new accounts.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Audited fellow teller currency to contribute to dual-control procedures.

Pharmacy Technician

Walmart
01.2012 - 01.2013
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Entered and processed patients' prescriptions into internal system.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Collected co-payments or full payments from customers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
  • Managed opening and closing duties for pharmacy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Streamlined prescription processing with accurate data entry and verification of patient information.

Education

High School Diploma -

Winfree Charter School
North Richland Hills, TX
05.2001 -

Skills

Policy Enforcement

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Additional Information

Working on Airline Dispatcher Certification

Phlebotomy experience

Timeline

Station Coordinator

Air Transport International
03.2024 - Current

Receptionist

Honda Of Fort Worth
01.2016 - 02.2022

Receptionist

Moritz Chevrolet
01.2015 - 03.2022

Bank Teller

First National Bank, FNB
01.2014 - 01.2015

Pharmacy Technician

Walmart
01.2012 - 01.2013

High School Diploma -

Winfree Charter School
05.2001 -
Imer Zamora