Immacula Guervil

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Courteous professional with substantial experience in Direct care industry. Skilled at monitoring client vitals, conducting light housekeeping and providing personal care. Communicative and responsive individual with over 10 years of experience. Dependable Direct Care Worker with aptitude for organizing and managing client daily activities, nutrition needs and appointments. Well-versed in medication administration and basic medical care. Compassionate and empathetic to patient needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Collaborated with team of 3 in the development of the school projects.
• Developed course plans aimed at meeting academic, intellectual and social needs of each student.
• Awarded multiple bonuses for punctuality and outstanding attendance.
• Completed manager training program.
• Resolved product issue through consumer testing.
• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
• Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Cashier - Achieved highest Number of new credit accounts opened within one-month period.
• Targeted Development - Met with parents and guardians to discuss children's progress and to determine priorities and resource needs.
• Student Involvement - Volunteered as faculty member representative for student-led Mock Trial club, supervising weekly after school meetings and attending bi-weekly weekend conferences.
• Positively influenced kids with behavior issues, improving family quality of life.
• Increased parents' happiness by taking on additional chores and relieving burdens.