Immaculee Umutesi
Goodyear,AZ
Summary
Proven leader and effective communicator, adept at fostering teamwork and collaboration. At Lifestream Treatment Center, I excelled in managing operations and cultivating strong staff relationships, significantly enhancing service levels. Skilled in problem-solving and adaptable to change, I consistently deliver results by leveraging organizational skills and a friendly, positive attitude. In childcare I form excellent relationships with both the children and parents, as a nanny I worked for my former child development teacher who I built a strong relationship with in the class and she trusted me to come into her home and nanny her two children who I still have a strong relationship with even after moving out of South Dakota.
Overview
7
7
years of professional experience
Work History
BHT
Gift of Hearts Behavioral Health
08.2021 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Assistant Manager
Lifestream Treatment Center
09.2022 - 09.2023
- Managed everyday tasks to maintain service levels.
- Cultivated strong working relationships with staff.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Nanny
Alysha Baus
08.2018 - 05.2020
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Childcare Provider
Apple Tree Daycare
01.2018 - 05.2020
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Education
Diploma -
Washington High School
Sioux Falls, SD05.2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
Languages
Kinyarwanda
Native or Bilingual
English
Native or Bilingual
Swahili
Professional Working
Timeline
Assistant Manager
Lifestream Treatment Center
09.2022 - 09.2023
BHT
Gift of Hearts Behavioral Health
08.2021 - 08.2024
Nanny
Alysha Baus
08.2018 - 05.2020
Childcare Provider
Apple Tree Daycare
01.2018 - 05.2020
Diploma -
Washington High School
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