Summary
Overview
Work History
Education
Skills
Timeline
Generic

Immanuel Haynes

Boca Raton

Summary

Dynamic and results-driven professional with experience as a Shift Lead at Taco Bell, skilled in cash handling and team leadership. Proven ability to enhance productivity and resolve customer issues effectively. Committed to quality control and fostering a collaborative work environment, consistently achieving team goals and maintaining high standards.

Overview

10
10
years of professional experience

Work History

Crew Member

Mcdonalds
07.2024 - Current
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Operated cash register to ring up final bill and process various forms of payment.

Water Meter Technician

Palm Beach County Water Utilities
06.2024 - 11.2024
  • Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
  • Repaired non-functioning meters and tested to verify operational status.
  • Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
  • Attended safety meetings and took part in safety awareness trainings and programs.

Shift Lead

Taco Bell
05.2019 - 02.2024
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Enforced company policies and regulations with employees.

BOH Team Member

Best Buy
03.2018 - 11.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assembled pallets and crates for secure transportation of materials.

Shift Lead Supervisor

Burger King
04.2015 - 10.2017
  • Enforced company policies and regulations with employees.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Education

High School Diploma -

Boca Raton Community High School
1501 N.W. 15th Ct. Boca Raton, FL 33486
05-2017

Skills

  • Cooking
  • Cash handling
  • Point of sale operation
  • Verbal and written communication
  • Productivity monitoring
  • Quality control
  • Shift leadership
  • Production leadership

Timeline

Crew Member

Mcdonalds
07.2024 - Current

Water Meter Technician

Palm Beach County Water Utilities
06.2024 - 11.2024

Shift Lead

Taco Bell
05.2019 - 02.2024

BOH Team Member

Best Buy
03.2018 - 11.2020

Shift Lead Supervisor

Burger King
04.2015 - 10.2017

High School Diploma -

Boca Raton Community High School

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