Immanuel Jones
Bklyn
Summary
Seeking a position where my skills, energy, and experience with people will be valued and utilized.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Merchandise Associate/Cashier
Madison Square Garden, MSG
New York
08.2023 - Current
- Managed inventory levels to ensure product availability for events.
- Organized merchandise displays to enhance customer engagement and sales.
- Assisted customers with product inquiries and provided exceptional service.
- Trained new associates on operational procedures and customer service standards.
- Implemented stock rotation practices to maintain product freshness and visibility.
- Coordinated with event staff to ensure timely merchandise distribution during events.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Greeted store customers, offered assistance, and thanked each for patronage.
- Participated in physical inventories by counting merchandise stored in backroom areas.
Cashier
7-eleven
Brooklyn
10.2021 - 12.2022
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained cleanliness and organization of checkout areas consistently.
- Assisted customers with product inquiries and store navigation.
Sales Associate
Macys Department Store
Staten Island
09.2018 - 02.2020
- Engaged customers with product knowledge and brand passion.
- Assisted in visual merchandising to enhance store presentation.
- Processed transactions accurately and efficiently at the cash register.
- Maintained store cleanliness and organization throughout sales floor.
- Collaborated with team members to achieve daily sales goals.
- Participated in inventory management to ensure stock availability.
Photographer
V&K Portraits
Long Island
09.2012 - 07.2018
- Organize picture day for schools
- Schedule meetings with prospective clients
- Captured high-quality portraits for families, individuals, and events.
- Managed studio setup and lighting for optimal photography conditions.
- Photographed special events, parties, and portraits.
- Set up lights, backdrops, and props for shoots and events.
- Maintain photography equipment including cameras, lenses, lighting gear, tripods.
Cashier
Life Uniform
Brooklyn
04.2015 - 08.2015
- Assisted customers with product selections and answered inquiries promptly.
- Maintained cleanliness and organization of checkout area and store displays.
- Processed customer transactions accurately using point-of-sale systems.
- Managed inventory levels by restocking merchandise as needed throughout shifts.
- Trained new cashiers on procedures and customer service best practices.
Sales Associate
Hollister Co.
New York
08.2013 - 03.2015
- Engaged customers with product knowledge and brand passion.
- Processed transactions accurately and efficiently at the cash register.
- Maintained store cleanliness and organization throughout sales floor.
- Participated in inventory management to ensure stock availability.
- Helped customers find specific products, answered questions, and offered product advice.
Cashier
Taco Bell
Long Island
01.2013 - 05.2013
- Processed customer transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of checkout area and store displays.
- Handled cash, credit, and gift card transactions efficiently and securely.
Education
High School -
Sewanhaka High School
Long Island, NY 09.2008 - 06.2012
Some College (No Degree) - Liberal Arts And Sciences
Nassau Community College
Long Island, NY 08.2013 -
Skills
- Inventory management
- Customer engagement
- Cash register operation
- Customer relationship management
- Event coordination
- Product knowledge
- Team collaboration
- Problem solving
- Effective communication
- Employee training
- Conflict resolution
- Attention to detail
- Merchandise presentation
- Cleaning procedures
- Store organization
- Product rotation
- Display setup
- Hospitality and accommodation
- Equipment operation
- Photography techniques
- Studio lighting
- Image editing
- Equipment maintenance
- Sales support
- Brand promotion
- Language proficiency
- Translation services
- Fluent Haitian-Creole speaker
Timeline
Merchandise Associate/Cashier
Madison Square Garden, MSG
08.2023 - Current
Cashier
7-eleven
10.2021 - 12.2022
Sales Associate
Macys Department Store
09.2018 - 02.2020
Cashier
Life Uniform
04.2015 - 08.2015
Some College (No Degree) - Liberal Arts And Sciences
Nassau Community College
08.2013 -
Sales Associate
Hollister Co.
08.2013 - 03.2015
Cashier
Taco Bell
01.2013 - 05.2013
Photographer
V&K Portraits
09.2012 - 07.2018
High School -
Sewanhaka High School
09.2008 - 06.2012