Immanuel McCarthy
Lansing,MI
Summary
Experienced Retail Sales Associate Cashier delivers exceptional customer service to meet sales and productivity goals. Displays high level of ownership, accountability and initiative. Readily adjusts schedule, tasks and priorities to meet business needs. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate Cashier
Kellie's Estate Sales, Auctions, and Resale
Okemos , MI
2023.02 - Current
- Greeted customers and provided excellent customer service.
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
- Operated a cash register to accurately process sales transactions.
- Helped other team members as needed during peak business times.
- Resolved customer complaints and assisted in maintaining store morale.
- Answered phone calls promptly with a professional demeanor.
- Monitored inventory stock levels to prepare and maintain the store.
Custodial Worker
Professional Maintenance Cleaning Co
Lansing , MI
2018.01 - 2022.12
- Maintained accountability for building keys, master keys and access cards.
- Operated carpet extractors and floor buffers according to instructions.
- Performed routine maintenance tasks.
- Swept, mopped and vacuumed floors; dusted furniture; emptied wastebaskets and recycling bins.
- Sanitized various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Reduced cleaning time significantly while maintaining company quality standards.
- Stripped and waxed floors using floor equipment.
Education
High School Diploma -
Grand Ledge High School
Grand Ledge, MI2022-06
Some College (No Degree) - Digital Media
Lansing Community College
Lansing, MISkills
- Customer Relations
- Problem solving
- Money Management
- Increasing Store Productivity
- Time Management
- Store Remodels
- Credit card processing
- Cash Handling Accuracy
Affiliations
- Coached Freshman Football for Grand Ledge
- Umpired Baseball for recreational leagues
- Fitness
- Fashion
- Pickle Ball
- Nature Enthusiast
References
- Rodion Sarkisov - Huntington Financial Relationship Banker (517) 512-2401
- Aaron Simmons - Sales Consultant The Good Feet Store (517) 885-0870
- Robin Currie - US General Services Administrator (517) 626-7181
Timeline
Retail Sales Associate Cashier
Kellie's Estate Sales, Auctions, and Resale
2023.02 - Current
Custodial Worker
Professional Maintenance Cleaning Co
2018.01 - 2022.12
High School Diploma -
Grand Ledge High School
Some College (No Degree) - Digital Media
Lansing Community College
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