Nikhil Jain
Bay Area
Summary
Strategic Technology Leader with 15+ years of expertise at the intersection of Product Strategy, AI, and Partner Success. A specialist in "Partnership as a Product" (PaaP), managing the full lifecycle of global enterprise and consumer ecosystems. Proven track record in scaling Fortune 10 platform APIs, driving GTM strategy, and leading Partner Success Management to ensure long-term adoption, retention, and ecosystem health.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr. Global Partner Technology Manager
SAMSUNG SMARTTHINGS, INC.
Mountain View
06.2020 - Current
- Flagship Ecosystem Leadership (B2C): Spearheaded technical GTM and partner success for SmartThings Energy, Find, Safe and Home Monitor, scaling sustainability and safety integrations to millions of active nodes globally.
- B2B Platform Strategy (PaaP): Architected the strategic roadmap for SmartThings Pro, treating partner integrations as core products to drive enterprise value, long-term retention, and "button-free" safety service realization.
- Certification & Governance: Engineered the end-to-end Certification Cadence and deprecation workflows, optimizing cross-functional efficiency by 30% and ensuring technical interoperability for the global partner ecosystem.
- Technical Advocacy & Evangelism: Acted as the "Voice of the Partner" to internal product teams, translating partner feedback into Enterprise API enhancements and high-scale technical reference architectures.
Consultant
DELOITTE CONSULTING LLC
San Jose
09.2017 - 06.2020
- Turn-Key Pre-Sales: Led technical pre-sales and demo management for Fortune 500 C-suite stakeholders, securing long-term strategic buy-in for Industrial IoT (IIoT) initiatives.
- Digital Transformation: Directed automation strategy for global manufacturing firms, bridging legacy shop-floor hardware with modern AWS Cloud infrastructure.
- Acted as a trusted advisor on predictive maintenance, real-time data strategy, and industrial-scale digital transformation projects.
- Analyzed business processes, identifying specific areas for improvement to enhance operational efficiency.
Consultant (IoT & Pre-Sales)
ITC INFOTECH
San Jose
02.2016 - 09.2017
- Authored strategic SOWs and developed IoT dashboards on AWS and Thingworx to demonstrate ROI and product value for OEM and automotive sectors.
- Designed and executed IT strategies tailored to meet diverse client needs.
- Analyzed client requirements to develop tailored IT solutions.
- Collaborated with cross-functional teams to implement system upgrades.
- Designed and documented technical specifications for software applications.
Co-Founder
NEOTERIC HIGHTECH SOLUTIONS LLP
India
06.2014 - 01.2016
- Founded industrial asset-tracking platform that enhanced logistics for Fortune 100 clients, achieving 100% partner retention rate.
Software Engineer
MAGNUM ENERGY SOLUTIONS LLC
Hudson
08.2013 - 12.2015
- Developed software for Android-based smart thermostats, implementing EnOcean and Zigbee protocols to enhance hardware-software interoperability.
Education
MBA -
University of Illinois Urbana-Champaign (Gies)
Urbana, IL01-2027
Some College (No Degree) - Continuing Studies
Stanford University
Palo Alto, CA01-2024
Master of Science - Computer Science
Kent State University
Kent, OH01-2013
Bachelor of Engineering - Information Technology
RGPV, Bhopal
India04-2011
Skills
- Cloud (AWS) Architect
- AI Implementation Strategy
- Partner Product Lifecycle Management (PPLM)
- B2C and B2B Platform Strategy
- Go-to-market strategy execution
Certification
• AWS Solutions Architect
• Stanford University (Leading Change in Big Organization and Scale your startup)
• Project Management Professional (PMP)®
• Stanford University (Leading Change in Big Organization and Scale your startup)
• Project Management Professional (PMP)®
Authority And Recognition
- Published Author of Books: AI-Driven Innovation and Smart Connected Living (Available on Amazon).
- Fellowships: Senior Member IEEE, Fellow IETE, Forbes Technology Council Member
- Global Leadership: Keynote Speaker, Session Chair, and Mentor for international tech forums.
Timeline
Sr. Global Partner Technology Manager
SAMSUNG SMARTTHINGS, INC.
06.2020 - Current
Consultant
DELOITTE CONSULTING LLC
09.2017 - 06.2020
Consultant (IoT & Pre-Sales)
ITC INFOTECH
02.2016 - 09.2017
Co-Founder
NEOTERIC HIGHTECH SOLUTIONS LLP
06.2014 - 01.2016
Software Engineer
MAGNUM ENERGY SOLUTIONS LLC
08.2013 - 12.2015
MBA -
University of Illinois Urbana-Champaign (Gies)
Some College (No Degree) - Continuing Studies
Stanford University
Master of Science - Computer Science
Kent State University
Bachelor of Engineering - Information Technology
RGPV, Bhopal