Summary
Overview
Work History
Education
Skills
Timeline
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Imogen Hutchman

Los Angeles,CA

Summary

A well-seasoned customer service representative with a positive attitude and good people skills. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and maintaining a proactive approach to meeting customer and organizational goals.

Overview

7
7
years of professional experience

Work History

Pet Sitter

Freelance
01.2022 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and play activities.
  • Maintained a clean and safe environment for pets.
  • Communicated professionally with pet owners via phone, email, and text.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.

Babysitter

Freelance
01.2022 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities.
  • Maintained good relationships with the kids and their parents to ensure the best experience for everyone.
  • Prepared healthy, age-appropriate snacks and meals.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Tutor

Freelance
01.2020 - Current
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
  • Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
  • Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
  • Implemented creative instructional techniques to address the unique challenges faced by students with learning differences.

Volunteer

Union Rescue Mission
01.2018 - Current
  • Made lunches and gave out homemade toiletries (soap bars, body washes, etc.) to the homeless.
  • Conversed with fellow volunteers and those we were serving to create a stronger sense of community.
  • Used strong interpersonal communication skills to convey information to others.

Volunteer

Beverly Hills Playhouse Acting School
11.2023 - 12.2023
  • Roles included: assistant stage manager, usher, and cashier.
  • Assisted with special events and programs.
  • Maintained a clean, neat, and operational space.
  • Used strong communication skills to convey information to others.
  • Created a good repertoire with customers and fellow co-workers and facilitated a fun yet professional environment.

Education

Bachelor's Degree (in Progress) - History And Theater

Lewis And Clark College
Portland, OR
05-2028

High School Diploma -

Immaculate Heart High School
Los Angeles
05-2024

Skills

  • Honest and trustworthy
  • Positive attitude
  • Punctual and reliable
  • Flexible schedule regular availability
  • Customer service
  • Client communication
  • Valid Driver's license
  • CPR certified as of 2019

Timeline

Volunteer

Beverly Hills Playhouse Acting School
11.2023 - 12.2023

Pet Sitter

Freelance
01.2022 - Current

Babysitter

Freelance
01.2022 - Current

Tutor

Freelance
01.2020 - Current

Volunteer

Union Rescue Mission
01.2018 - Current

Bachelor's Degree (in Progress) - History And Theater

Lewis And Clark College

High School Diploma -

Immaculate Heart High School

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