Imogene Rachele Wilson
Quakertown,PA
Summary
Proven Administrative Assistant with a track record of enhancing office efficiency and customer satisfaction at Opex. Expert in data entry and intermediate in Microsoft Excel, Word and Outlook coupled with exceptional time management and interpersonal skills. Streamlined document storage, ensuring confidentiality and fostering strong team relationships through effective communication.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Opex
03.2021 - Current
- Answered multiple emails, responding to emails, communicate with others on my team to fulfill their needs.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to email for those on my team, addressing concerns effectively, and building strong relationships.
- Ensured accurate work flow with diligent data entry and database management for vital company information.
Clerical Worker
Bucks County Intermediate Unit
08.2018 - 03.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Executed record filing system to improve document organization and management.
- Maintained strict confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
- Improved office efficiency by streamlining filing systems and organizing document storage.
Companion Caregiver
Daughterly Companions
11.2017 - 08.2018
- Assisted clients with daily living activities, improving their quality of life.
- Prepared nutritious meals for clients, supporting their overall health and dietary needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Promoted a safe home environment by conducting regular assessments of potential hazards and implementing appropriate safety measures.
- Developed trusting relationships with clients through active listening skills and empathetic communication techniques.
Education
High School Diploma -
North Penn Senior High School
Lansdale, PA06.1986
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Time Management
- Microsoft Excel
- Microsoft Outlook
Timeline
Administrative Assistant
Opex
03.2021 - Current
Clerical Worker
Bucks County Intermediate Unit
08.2018 - 03.2021
Companion Caregiver
Daughterly Companions
11.2017 - 08.2018
High School Diploma -
North Penn Senior High School
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