Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Imperia Simbras

550 Center ,CA

Summary

Dynamic professional with a proven track record at GXO, excelling in data entry and customer satisfaction. Demonstrated strong cash handling skills while ensuring accuracy and efficiency. Recognized for enhancing guest experiences through effective communication and attention to detail, contributing to seamless office operations and improved service delivery.

Overview

9
9
years of professional experience

Work History

Clerk

GXO
11.2019 - 09.2024
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved Guest satisfaction by promptly answering inquiries and providing accurate information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Supported staff on special assignments and ad hoc projects.

Cashier

El Pollo Loco
01.2016 - 11.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

General Studies -

Lincoln High School
Riverside, CA
05.2016

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Relationship building
  • Document management
  • Quality control
  • Team building
  • Inventory assessment
  • Task prioritization
  • Conflict resolution
  • Information processing
  • Materials organization
  • Data recording
  • Records maintenance
  • Record sorting and filing
  • Creative thinking
  • Excellent communication
  • Professional and mature
  • Data entry
  • Customer service
  • Organizational skills
  • Flexible and adaptable
  • Problem-solving
  • Attention to detail
  • Peer relationships
  • Scanning and copying

Languages

English
Native or Bilingual

Timeline

Clerk

GXO
11.2019 - 09.2024

Cashier

El Pollo Loco
01.2016 - 11.2019

General Studies -

Lincoln High School
Imperia Simbras