Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yesenia Mendoza De La Cruz

San Diego,CA

Summary

Hard workings Visual Merchandiser In Training who shows extreme attention to detail with a superior work ethic. Ready to learn and take on new challenges on a everyday basis. Excellent ability to work in a team as well as a motivated leader with prioritization abilities and strong knowledge of Zara products. Policy and Procedure Adherence POS System Cash Receiving and Handling.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled Merchandising and Displaying at creating displays to promote higher sales. Have assisted in 6 sales since i began working at Zara. Have also assisted in the Operations side Pulling 25's, SINT as well as in Shipment Days, DC2, missing shipment etc. Knowledge of Retail App as well as deliveries for Planning shipment

Overview

8
8
years of professional experience

Work History

Visual Merchandiser

Zara USA
01.2021 - Current
  • Answered questions about store policies and addressed customer concerns
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Developed innovative approaches to store layout to optimize customer flow and optimize sales potential.
  • Managed installation of visual merchandising displays, urging team to with speed and accuracy.
  • Created visual displays to highlight new and featured products.
  • Investigated current trends and innovative techniques to create unique displays.
  • Stocked merchandise, clearly labeling items and arranging according to size or color
  • Worked closely with visuals to solve problems and handle floor stock
  • Worked with store managers to implement new displays, promotions and store layout changes.

Sale Associate

Zara USA
08.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Front of House Team Member

Denny's Restaurant
01.2017 - 01.2018
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.

Administration and Co-Owner

.
08.2015 - Current
  • Represented company at conferences and seminars to boost outreach
  • Prepared operational and salary budgets
  • Processed employee expense reports quickly to prevent delays in payouts
  • Reduced office expenses by finding smarter solutions for vendors, suppliers and services
  • Increased accuracy through improved processes for fiscal monitoring, payroll and operational expenses
  • Developed monthly reports
  • Worked with stakeholders to drive product and service definition and design.

Education

Associate of Arts - Interior Design

New School of Architecture & Design
San Diego, CA
06.2026

High School Diploma -

Point Loma High School
San Diego, CA
07.2018

Skills

  • Sales Strategies
  • Visual Displays
  • Product Recovery
  • Merchandising and Promotions
  • Store Maintenance
  • In-Store Color Coordination
  • Floor Set Design
  • Critical Thinking
  • Product Inventory Counts
  • Quality Control Analysis
  • Planogram Design
  • MS Office Proficiency
  • Visual Merchandising
  • Mannequin Dressing
  • Product Messaging
  • Marketing and Advertising
  • Time Management
  • POS Systems Knowledge
  • Stock Rotation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Visual Merchandiser

Zara USA
01.2021 - Current

Sale Associate

Zara USA
08.2020 - Current

Front of House Team Member

Denny's Restaurant
01.2017 - 01.2018

Administration and Co-Owner

.
08.2015 - Current

Associate of Arts - Interior Design

New School of Architecture & Design

High School Diploma -

Point Loma High School

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Yesenia Mendoza De La Cruz