IMRAN RAHMAN
Farmington,MN
Summary
IT Product Owner and Manager specializing in Agile methodologies and release management. Demonstrated success in prioritizing product backlogs, translating business needs into actionable user stories, and ensuring successful deployments through effective stakeholder engagement and risk mitigation.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Product Owner
Elevance Health
05.2024 - 08.2026
- Owned and prioritized product backlog across features, enhancements, defects, and technical work; translated business needs into actionable user stories and acceptance criteria.
- Partnered with business, clinical, operations, IT, compliance, and analytics stakeholders to shape roadmap priorities around customer value, regulatory needs, and technical dependencies.
- Led backlog refinement and sprint planning; clarified requirements, made functional decisions, and supported development teams through delivery.
- Coordinated UAT, test planning, defect triage, business validation, and release readiness to ensure successful delivery and risk mitigation.
- Reviewed deliverables against acceptance criteria while monitoring product KPIs, user feedback, and operational impact for continuous improvement.
- Owned incident management by partnering with business and digital stakeholders to resolve incidents swiftly and reduce business disruption.
Change Manager & Product Manager
CVS Novologix
11.2018 - 11.2023
- Managed Novologix product delivery and cloud-native solutions using DevOps; led requirements gathering, product design, testing, and process improvements to enhance product quality.
- Supported CI/CD delivery with Jenkins and Git; coordinated release readiness, CAB, Go/No-Go, and go-live execution to ensure successful deployments.
- Planned and coordinated enterprise releases covering application updates, OS patches, security improvements, hardware upgrades, projects, and programs.
- Managed daily/weekly deployment windows and release schedules across INTG, QA, CTE, and Production environments; created RFCs in ServiceNow.
- Partnered with PMO, Business Analysts, QA, Release Management, development teams, end users, and vendors to manage requirements, UAT, risks, and dependencies.
- Streamlined release processes and maintained release repositories, procedures, and schedules while ensuring effective stakeholder communications.
Business Systems Consultant – Delivery Lead
Wells Fargo
Eagan, MN
09.2016 - 09.2018
- Defined scope, goals, deliverables, backlogs, milestones, communication plans, test strategies, and UAT activities with leadership and stakeholders.
- Led technology, QA, and project-management coordination for Azure migration changes across the organization.
- Managed enterprise change requests and production support, ensuring thorough testing, validation, and documentation for effective deployment and change management.
- Served as escalation point for stakeholders and vendors, delivering solutions that aligned with business requirements and optimized resource allocation.
Business Procurement Systems Analyst
UTC Aerospace
Burnsville, MN
03.2016 - 09.2016
- Managed software dashboards and renewal tracking to streamline procurement processes and improve visibility into asset management.
- Tracked software costs and reconciled invoices while collaborating with security and engineering teams to address access and network concerns.
- Analyzed system requirements to enhance aerospace project efficiency.
- Collaborated with engineering teams to gather and document technical specifications.
- Developed process documentation for software applications and system integrations.
Business Systems Analyst – Product Lead
Wells Fargo
Eagan, MN
09.2014 - 02.2016
- Led Sload application support and delivery; defined scope, requirements, milestones, UAT plans, and training materials to ensure stakeholder alignment.
- Served as liaison among business users, Technology Operations Group, vendors, and compliance teams to facilitate adherence to FHA, FNMA, VA, and USDA guideline changes.
- Conducted data analysis using Black Knight MSP, performed GAP analysis for vendor changes, and managed application testing, production support, and release/change management.
Release / Change Manager
US Wealth RBC
Minneapolis, MN
03.2014 - 08.2014
- Produced release plans and deployment playbooks, leading production/non-production deployments and conducting release readiness reviews, post-implementation reviews, and release performance analysis.
- Coordinated releases across multiple applications and teams, ensuring alignment between RBC Release Management, US Wealth Management, operations, infrastructure, and development partners.
- Ensured releases were traceable, secured, evaluated, authorized, documented, and effectively communicated to stakeholders.
Business Systems Consultant
Wells Fargo
Eagan, MN
11.2012 - 02.2014
- Liaised between Technology Operations and business teams to facilitate Sload application changes and implement regulatory guidelines.
- Managed UAT with QA teams and end users, creating requirements and procedure documentation, tracking milestones, and supporting change requests to ensure successful project delivery.
- Provided data support using Black Knight MSP, analyzing test environments, troubleshooting vendor issues, and ensuring smooth production deployments and release management.
Business Systems Analyst
Wells Fargo
07.2012 - 10.2012
- Analyzed business requirements and translated them into functional specifications.
- Collaborated with stakeholders to identify system needs and enhancements.
- Facilitated project scope, planning, documentation, milestones, BRD reviews, enterprise change requests, UAT scripts, and post-implementation testing to ensure project alignment with business objectives.
- Coordinated release-management support and issue resolution with Wholesale technology teams, enhancing system stability and user satisfaction.
- Developed documentation for system processes and workflows.
Release / Change Manager
Black Knights
Eagan, MN
09.2011 - 06.2012
- Developed release plans and deployment playbooks, managed production and non-production deployments, and conducted deployment and post-release smoke-testing activities to ensure quality assurance.
- Coordinated software releases across application groups, aligning business, development, QA, and operations teams to ensure seamless transitions.
- Led change management initiatives and identified process improvements to enhance operational effectiveness.
Project Manager
Wells Fargo
Minneapolis, MN
03.2010 - 09.2011
- Led testing delivery, UAT schedules, test planning, risk management, resource allocation, status reporting, and stakeholder meetings for enterprise projects.
- Used HP ALM and Black Knight MSP to coordinate test activities and data requirements; ensured traceability from BRD to FSD and test plans.
- Coordinated testing across business and technology applications, ensuring compliance with PCI requirements during implementation activities.
Business Systems Consultant
US Bank
St. Paul, MN
04.2009 - 02.2010
Sr. QA Analyst
Medtronic
Mounds View, MN
11.2008 - 02.2009
Sr. Systems Analyst
Lifetouch
Eden Prairie, MN
08.2007 - 10.2008
Business Analyst
RBC Dain
Minneapolis, MN
03.2007 - 05.2007
QA Analyst
Wells Fargo
Minneapolis, MN
10.2005 - 03.2007
Education
Bachelor of Science - Management Information Systems
Metro State University
Saint Paul, MNSkills
- Product Ownership & Backlog Management
- Backlog ownership
- Agile / Scrum / Iterative Delivery
- Agile methodologies
- Roadmap prioritization
- Requirements / User Stories / Acceptance Criteria
- Release management
- Release planning
- UAT / Test Planning / Defect Triage
- Quality & UAT
- UAT strategy
- DevOps / CI/CD
- Technology & DevOps
- Cloud Application Development
- Cloud migration, cloud-native solutions, DevOps, CI/CD, Jenkins, Git, ServiceNow, enterprise application environments, and data requirements
- Agile methodologies
- Stakeholder & Vendor Management
- Stakeholder Leadership
- Cross-functional collaboration
- Business Process & Workflow Analysis
- SDLC / ITIL / ITSM
- Healthcare Solutions
- Product Strategy & Delivery
Certification
- Certified ScrumMaster (CSM)
- Certified Scrum Product Owner (CSPo)
- Mini Master of Project Management
CAREER HIGHLIGHTS
- Progressive career across Product Ownership, Product Management, Business Analysis, Project Management, QA, and Release/Change Management.
- Extensive enterprise experience supporting financial services, healthcare, aerospace, medical technology, and other complex environments.
- Experienced in translating business and operational needs into requirements, user stories, test plans, release plans, and actionable delivery work.
- Strong record of coordinating multiple teams, vendors, environments, dependencies, and production releases while maintaining communication and delivery quality.
- Hands-on experience with both business-facing analysis and technology delivery, including data requirements, application support, testing, release management, and DevOps practices.
RESUME POSITIONING
Target profile: Senior Product Owner / Product Manager / Business Systems Consultant / Release & Change Manager for enterprise technology environments requiring strong product delivery, Agile execution, stakeholder leadership, requirements management, UAT, release governance, and cross-functional coordination.
Timeline
Product Owner
Elevance Health
05.2024 - 08.2026
Change Manager & Product Manager
CVS Novologix
11.2018 - 11.2023
Business Systems Consultant – Delivery Lead
Wells Fargo
09.2016 - 09.2018
Business Procurement Systems Analyst
UTC Aerospace
03.2016 - 09.2016
Business Systems Analyst – Product Lead
Wells Fargo
09.2014 - 02.2016
Release / Change Manager
US Wealth RBC
03.2014 - 08.2014
Business Systems Consultant
Wells Fargo
11.2012 - 02.2014
Business Systems Analyst
Wells Fargo
07.2012 - 10.2012
Release / Change Manager
Black Knights
09.2011 - 06.2012
Project Manager
Wells Fargo
03.2010 - 09.2011
Business Systems Consultant
US Bank
04.2009 - 02.2010
Sr. QA Analyst
Medtronic
11.2008 - 02.2009
Sr. Systems Analyst
Lifetouch
08.2007 - 10.2008
Business Analyst
RBC Dain
03.2007 - 05.2007
QA Analyst
Wells Fargo
10.2005 - 03.2007
Bachelor of Science - Management Information Systems
Metro State University