Imran Seddiqi
Louisville,KY
Summary
Accomplished Sales Manager offering 2 years of experience developing and maximizing sales. providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Customer Service Representative bringing top-notch skills in oral , active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Member Services, Tanning and Sales
Planet Fitness Gym
11.2021 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Utilized proper tools and materials to adhere to safety guidelines.
Waiter
Masala Grill
01.2020 - 09.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Maintining Clothing
Sewing Company
01.2015 - 03.2016
- Advanced knowledge of procurement, customer's management and negotiation skills to perform consistently above expectations.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Communicated with customer's to resolve problems with timeliness and product quality.
- Reviewed historical sales trends and performed market research to define future demand and align orders with forecast.
- Analyzed inventory levels, assessed risks in purchase strategies and made recommendations for risk mitigation and profit optimization.
Education
Computer And Information Sciences
Jefferson Community And Technical College
Louisville03.2026
High School Diploma -
Central High School
1130 W Chestnut St01.2022
Skills
- Excellent Communication
- Organization and Time Management
- Training and Development
- First Aid/CPR
- Self-Motivated
- bilingual, Speak 4 languages, Farsi, Pashto, India, English
- Operator Scheduling
- Customer Contact
- Database Management
Accomplishments
1 year award for time and services with company.
Certification
Cardiopulmonary resuscitation(CPR), certification/ certified.
Languages
farsi
Native or Bilingual
pashto
Native or Bilingual
Hindi
Limited Working
English
Full Professional
Timeline
Member Services, Tanning and Sales
Planet Fitness Gym
11.2021 - 08.2023
Waiter
Masala Grill
01.2020 - 09.2021
Maintining Clothing
Sewing Company
01.2015 - 03.2016
Computer And Information Sciences
Jefferson Community And Technical College
High School Diploma -
Central High School
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