Imran Talib
Plano,TX
Summary
12+ years of Industry experience as a Program Manager, Project manager, and Business Analyst. Result Oriented team player with team leader mindset. Solid skill levels to initiate and execute short term high profile projects to multi year Migration, implementation and lift and shift projects. Strong understanding of IT Project lifecycle, status reporting to senior stakeholders, cross functional collaboration and communication. Ability to stay steadfast in critical situations to mitigate risks arsing from internal as well as external roadblocks effecting project health.
Experience in Business Requirements Gathering, Translating Requirements into Specifications, leading and tracking large complex programs within Matrix organizations
As a Sr. Program Manager leading projects with external strategic partners/customer and internal projects that are part of Portfolio in IT service delivery organization. Expertise is Plan, elicit, elaborate, analyze, and document requirements for enhancements, Implementations and integrations to existing and new systems.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sr. IT Program Manager
Sabre GLBL Inc.
09.2018 - Current
- Identified system needs and designed processes to support business requirements.
- Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.
- Designed infrastructure solutions to resolve business issues and improve delivery processes.
- Engaged with customers, partners, and constituent groups to create positive, trusting, and professional relationships.
- Tracked and reported program results to customers and stakeholders to facilitate change management activities.
- Launched [Type] program and gathered functional and business requirements to support team and mitigate risks.
- Devised tools and benchmarks to improve team performance and monitor production.
- Performed program research and analyzed data collection to develop cost estimates and budgets.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules, and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress, and technical problems.
- Built successful project plans covering objectives, resources, and staffing to meet schedules.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
Sr. Project Manager
Zions Bank Bancorporation (SLSC)
09.2017 - 08.2018
- Highly accomplished, detail-oriented, and Nimble Project Manager with strong analytical, project management, and problem-solving skills.
- In-depth strong working knowledge of Software Development Life Cycle (SDLC) phases such as Planning, Analysis /Design, Development, and Testing for software/system development process
- Played strategic and tactical roll by Planning elicitation approach and Stakeholder engagement management.
- Lead elicitation sessions with stakeholders and cross-functional teams to gather non-functional and functional requirements for product implementation roadmap.
- Oversaw extensive portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Conducted Market analysis to identify leaders and front runners of CIAM platform providers.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Lead planning sessions to document current state functional architecture and elicit requirements from users to define future state functional architecture.
- Conducted brainstorming session with the visionaries, corporate managers and affiliates to understand requirement.
Sr. Business Analysis/Project Manager
JPMorgan Chase Bank
12.2015 - 06.2017
- Lead cross functional teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
- Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.
- Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
- Custom Software Developments: Managed all phases of the software development lifecycle (SDLC) for dozens of custom solutions.
Results: Delivered industry-leading software that saved clients millions of dollars, shortened processes from weeks to minutes, captured #1 market share and generated several million $ in annual revenues within year one of launch. - Database Developments: Guided teams in the development of relational database management systems (RDBMS) Results: Improved the consistency, recoverability and accessibility of data.
- System Integrations/Migrations: Project-managed large-scale initiatives Involving the transition of programs to new platforms and the merger of disparate systems from acquired client companies.
Results: Achieved seamless migrations and integrations that were transparent to client customers, accomplished with no unscheduled downtime and delivered by as much as $500K under budget. - Enterprise Implementations: Directed global rollouts of new software and systems
Results: Ensured defect-free releases through careful planning, testing and QA efforts. - Participated in rollout of Agile project management structure across local and global sites across the enterprise.
- Managed daily/weekly standup's, portfolio updates plus escalation reviews throughout program lifecycle
- Collaborated with Delivery organization ensuring successful implementation of initiatives to schedule and scope.
- Established effective change control ensuring rigor and accountability where needed.
Business Analyst Consultant
Bank Of America
04.2013 - 11.2015
- Within Identity Access Management (IAM) security policies of Bank of America advised clients on best practices for use of bank's internally developed access request management tool.
- Collaborated closely with IAM teams, risk and control partners, both internal and external, to assess, document, and evaluate IAM solutions.
- Worked as part of client-facing team handling all of internal platform's Post-Production services which included answering client inquiries, making immediate and configurable changes to client request forms in the platform and teaching clients how to use our system.
- Responsible for QA/UA testing of stories and ServiceNow functionality
- Supported implementation of new business processes into ServiceNow production instance by performing acceptance and regression testing.
- Manages project task assignments and work assignments through ServiceNow
- Applied technical knowledge in modification of requirements for onboarded applications to a single access request management tool, involving line of business and software/hardware developers.
- Involved in requirement gathering including interviews, brainstorms, and meetings with stakeholders, and created requirement specification artifacts.
- Actively participate in continuous process improvement initiatives: example areas of priority for process improvement include: IAM custom code reviews, provisioning /de-provisioning workflows, application access management, and IAM documentation
- Held weekly user meetings to gather user requirements to create functional and technical specifications.
- Conducted requirements walkthrough with project teams and project stakeholders.
- Gathered and analyzed Business and User Requirements from walkthrough with the users and business developers.
- Calculating Maturity Metrics, Evaluating metrics to enhance calculating the maturity metrics, and providing recommendations.
- Documented user requirements and system changes into detailed functional specifications.
- Documented objectives, constraints and Project scope of the system.
- Developed use cases along with the development teams.
- Conducted walkthrough with the testing team to explain to them the various changes made to the system that needed to be tested before implementation.
- Developed Use Cases, Activity Diagrams, and Sequence Diagrams using MS VISIO.
- Involved in Preparing PowerPoint presentations and Excel spreadsheets for business meetings.
- Functioned as primary liaison between the business line, operations, and technical areas throughout project cycle.
- Analyzing Business requirement specifications and identifying source data and transformations that need to be applied in the process of moving data to target database.
- Responsible for signing off on test strategy document, which explains the testing methodology being adopted by testing team.
Education
MBA - International Marketing
University of The Punjab
Lahore 2001
Bachelor of Science - International Trade And Marketing
Fashion Institute of Technology
New York, NY2000
Associate of Applied Science - Business Administration And Management
Kingsborough Community College of The City University of New York
Brooklyn, NY1996
Skills
- Relationship Management
- Project Coordination
- Problem-Solving Skills
- Agile Methodology
- Complex Problem-Solving
- Progress Monitoring
- Risk Management
- Project Integration Activities
- Scope Management
- Strong Analytical Skills
- Project Cost Management
- User Acceptance Testing (UAT)
- Change Management Process
- Best Practices and Methodologies
- Strategic Planning
- Contingency Planning
- Implementation Planning
- Deployment Plans
- Technical Integration
- Stakeholder Communications
Certification
- Certified Project Manager, Project Management
Institute (PMI) - May 2021 - Certified Scrum Master, International Scrum Institute - February 2021
Timeline
Sr. IT Program Manager
Sabre GLBL Inc.
09.2018 - Current
Sr. Project Manager
Zions Bank Bancorporation (SLSC)
09.2017 - 08.2018
Sr. Business Analysis/Project Manager
JPMorgan Chase Bank
12.2015 - 06.2017
Business Analyst Consultant
Bank Of America
04.2013 - 11.2015
MBA - International Marketing
University of The Punjab
Bachelor of Science - International Trade And Marketing
Fashion Institute of Technology
Associate of Applied Science - Business Administration And Management
Kingsborough Community College of The City University of New York
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