Imuan Cyristal Eady
Fort Lauderdale,FL
Summary
Dynamic security professional with nine years experience of a security officer, excelling in crisis response and tactical operations. Proven ability to lead teams and enhance facility protection through effective incident documentation and surveillance monitoring. Recognized for exceptional decision-making and teamwork, ensuring safety and operational success in high-pressure environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Armed Officer
GardaWorld Federal Services
Ochopee, FL
06.2025 - Current
- Experienced and results-driven professional with nine years security officer experience supporting national security and boarder protection initiatives. Skilled in security protocols, logistics management, and crisis response, with a proven track record of leading high performing teams to ensure mission readiness and operational success.
- Completed detailed incident reports, logging pertinent information for further investigation or legal action if necessary.
- Managed access control systems to ensure only authorized personnel entered restricted areas.
- Supported the organization''s objectives through diligent attention to detail in daily tasks such as completing paperwork accurately and following departmental guidelines.
- Assisted in the development of security policies and procedures to enhance overall effectiveness.
- Demonstrated exceptional decision-making abilities under high-pressure circumstances, resolving crises effectively while minimizing risk to public safety.
- Supervised junior officers, providing guidance and support for optimal performance on the job.
- Utilized conflict resolution skills to deescalate tense situations, prioritizing diplomacy whenever possible.
- Collaborated with local law enforcement agencies for improved communication and coordinated response efforts.
- Responded to emergency situations promptly, ensuring the safety of all individuals involved.
- Maintained professionalism while interacting with diverse populations, treating all individuals fairly regardless of background or circumstance.
- Participated in ongoing training and professional development to maintain current knowledge of security best practices.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Responded quickly to incidents and assessed active situations for security concerns.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Maintained physical fitness to perform physically demanding job tasks.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Operated communication equipment to maintain contact with other security personnel during emergency calls.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Responded quickly to emergency situations to assess and deflect issues.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Investigated suspicious activities and persons to maintain security of premises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Dispatcher
Allied Universal
FORT LAUDERDALE
11.2023 - 04.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Amazon Delivery Driver
Platinum Logistics Llc
Fort Myers, FL
07.2022 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
Education
Saint Gregory High School
Fort Lauderdale, FLSkills
- Self-defense techniques
- Physical fitness
- Law enforcement
- Tactical operations
- Firearms proficiency
- Computer skills
- CCTV monitoring
- Facility protection
- Surveillance monitoring
- Incident documentation
- Report writing
- Emergency response
- Law enforcement support
- Facilities patrol
- Radio communication
- Teamwork
- Teamwork and collaboration
- Team player
- Problem-solving
- Honest and dependable
Certification
• CPR / AED / First-Aid
(Adult / Child / Infant / Choking)
AED / Injury & Universal Precautions
(NATIONAL CPR FOUNDATION)
Timeline
Armed Officer
GardaWorld Federal Services
06.2025 - Current
Dispatcher
Allied Universal
11.2023 - 04.2025
Amazon Delivery Driver
Platinum Logistics Llc
07.2022 - 08.2024
Saint Gregory High School