Summary
Overview
Work History
Education
Skills
Timeline
Generic

Imuetiyan Otasowie

Allendale,MI

Summary

Reliable employee seeking an office clerk position. Offering excellent communication and good judgment. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in customer service. Punctual and honest, with solid background in Tense and diverse environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

1
1
year of professional experience

Work History

Cashier

Kleiner Dining And Bento Sushi
02.2023 - 04.2023
  • Maintain current knowledge of store promotions and highlighted sales to customers.
  • Perform card transactions to complete customer purchases.
  • Work flexible schedule and extra shifts to meet business needs, and which also fits my school schedule.
  • Welcome and exchange pleasantries with customers before entering the place of business, and also when leaving
  • Learned duties for various positions and provided backup at key times.
  • Welcomed customers and helped determine their needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Operated cash register to record transactions accurately and efficiently.

CHO Assistant

GVSU Housing
05.2023 - 07.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers by phone, email, or in-person to provide information.

Desk Assistant

Gvsu Housing
08.2023 - Current
  • Improved office efficiency by organizing and streamlining filing systems.
  • Provided exceptional customer service, addressing inquiries promptly and professionally.
  • Managed incoming calls and directed them to appropriate departments for timely resolutions.
  • Developed positive relationships with clients through excellent interpersonal skills during phone conversations or face-to-face interactions.
  • Collaborated effectively within a team environment to achieve common goals while also demonstrating independent initiative in completing tasks.
  • Ensured confidentiality of sensitive information through secure storage methods and adherence to company policies.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.

Hospital Volunteer

Core Well Health
01.2024 - Current
  • Enhanced patient experience by providing compassionate care and assistance during hospital visits.
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
  • Maintained clean and safe environments for patients, families, and staff by adhering to infection control protocols.
  • Provided emotional support to patients and families during difficult medical situations, fostering a sense of comfort and understanding.
  • Participated in training sessions to enhance skills, remaining knowledgeable about best practices for patient care.
  • Contributed to efficient hospital operations by promptly responding to requests from medical professionals and administrative staff.

Secretary

African Student Council (student Organization)
08.2023 - Current
  • Facilitated communication between departments for improved collaboration and project success.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Maintained accurate records of organization's expenses, assisting in budget preparation and cost control efforts.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Assisted in event planning and execution for the organization's functions such as meetings, workshops, or social gatherings.

Resident Assistant

GVSU Housing
01.2024 - Current
  • Enhanced dormitory community by organizing and executing social events and educational programs.
  • Fostered a safe and inclusive living environment for all residents through conflict resolution and mediation.
  • Ensured timely completion of administrative tasks, such as incident reports and room inventory forms.
  • Improved resident satisfaction by addressing concerns promptly and effectively.
  • Collaborated with fellow Resident Assistants to develop engaging programming for diverse student populations.
  • Managed crises situations calmly, ensuring the safety and well-being of dormitory residents.
  • Promoted academic success by connecting residents with relevant campus resources and study groups.
  • Upheld university policies within the residence hall, enforcing rules consistently and fairly among all residents.
  • Assisted in the recruitment, selection, and training of new Resident Assistants to ensure a successful onboarding process.

Education

Bachelor of Science - Nursing

Grand Valley State University
Allendale, MI
04.2027

Skills

  • Cash Management
  • Money Handling
  • Refunds and Exchanges
  • Product and Service Sales
  • Order Taking
  • Guest Inquiries
  • Verbal and Written Communication
  • Time Management Skills
  • Microsoft Windows
  • Active Listening
  • Customer Service Excellence
  • Microsoft Excel
  • Hospitality and Accommodation
  • Online Orders Preparation
  • Speaking
  • Clinical Support
  • Cultural Sensitivity
  • Emotional Support
  • Inventory Restocking
  • Professional Communication
  • Patient confidentiality
  • Organization

Timeline

Hospital Volunteer

Core Well Health
01.2024 - Current

Resident Assistant

GVSU Housing
01.2024 - Current

Desk Assistant

Gvsu Housing
08.2023 - Current

Secretary

African Student Council (student Organization)
08.2023 - Current

CHO Assistant

GVSU Housing
05.2023 - 07.2023

Cashier

Kleiner Dining And Bento Sushi
02.2023 - 04.2023

Bachelor of Science - Nursing

Grand Valley State University
Imuetiyan Otasowie